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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 721-730 of 1,564 reviews
Oct 1, 2025
Reviewer name: Pained
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

Helpful?2KZ9C46TI1Q813603764949
reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Aug 30, 2020
Reviewer name: Satisfied
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good deal

Good value

Helpful?2KZ9C46TI1Q813603764949
Dec 18, 2021
Reviewer name: JLee
2 out of 5 stars
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

Helpful?2KZ9C46TI1Q813603764949
Nov 29, 2023
Reviewer name: Ess1234
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

7+ months pregnant

Mattress is decent and firm enough for my back. Was sleeping on an top of the line air mattress previously and it popped. Decided to get this mattress after looking at many others. 7 months pregnant and very supportive. It came right on time. Works for me.

Helpful?2KZ9C46TI1Q813603764949
Sep 12, 2022
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cloud 9

So compy! Love it.

Helpful?2KZ9C46TI1Q813603764949
Feb 5, 2022
Reviewer name: college girl
3 out of 5 stars
3 out of 5 stars review

comfortable but not durable

Purchased because had good reviews. It was very comfortable but was concerned as a lump started to develop. I have had a Foam mattress before and not had this issue. I had to return it because it was starting to bother me. Spend the extra money on a Serta. You do bring it back to return it.

Helpful?2KZ9C46TI1Q813603764949
Jan 13, 2023
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great night’s sleep

Love it!

Helpful?2KZ9C46TI1Q813603764949
Aug 2, 2024
Reviewer name: JayLeo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Queen Mattress

Sleeps comfortably.

Helpful?2KZ9C46TI1Q813603764949
Aug 3, 2024
Reviewer name: Geneoo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Needed a new bed and I love Sam's club

Comfortable

Helpful?2KZ9C46TI1Q813603764949
Mar 5, 2023
Reviewer name: Suzanne Marie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nothing premier about it

Worst mattress I've ever had. Feel like I'm going to fall out of bed every night. If Sam's club didn't screw up my order the first time I have a great mattress. But they didn't render that situation the right way. So I got stuck with this one. It was horrible online customer service. When you're in a house fire all you want to do is sleep in a bed after 2 months of not having one. I waited for the one I ordered only for to be the wrong size sent. And then waited another two weeks for it to be refunded. And had to buy this one in a pinch. And it's awful completely awful. It's uncomfortable, I feel like I'm going to roll out of it and I feel sweaty and smelly from the mattress when I get up.

Helpful?2KZ9C46TI1Q813603764949
reply from Member's Mark

We are sorry to learn about your experience, Suzanne Marie. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.