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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 631-640 of 1,512 reviews
Mar 24, 2022
Dogmom27
5 out of 5 stars review

Our daughter describes this as "lifechanging"!

I guess our gust bed mattress was not exactly up to par. Ooops. Our daughter researched all the online foam mattresses and thought that this Member's Mark was the best quality for the right price. Set up was a snap. Really! After her first night on it, she described it as "amazing" . "Lifechanging" . She was not happy to report that it was better than her $2000 mattress at home. So, highly recommended!

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Nov 21, 2025
FanofSams
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

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reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Dec 29, 2025
ROBYN
1 out of 5 stars review

Terrible product and impossible return

Defective-as others have stated, it has a lump in the middle. Bought it for my guest room. Contacted Sam's through chat to find how to complete a return. They just said I needed to talk to the store. Store said I could put it back in the box (which is impossible) or wrap it in plastic. Then I get to stuff it into my car (which it won't fit in) and drive it back. I also don't live near Sam's so this whole thing is incredibly inconvenient. I tried to upload a picture, but this app only gives me an error message.

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Jul 7, 2021
Rob
5 out of 5 stars review

Verified Purchase

Mattress Premier collection

Very comfortable

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Aug 24, 2024
Dan
5 out of 5 stars review

Verified Purchase

Perfect and very comfortable

This mattress fit our needs perfectly Very comfortable and easy to setup

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Jul 1, 2022
Vickie
4 out of 5 stars review

Verified Purchase

Amazing

My son loves his new bed and this mattress was perfect for it

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Dec 3, 2023
Kathy Jane
2 out of 5 stars review

Verified Purchase

Mattress in a box

Soft but not firm enough for us

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Jul 23, 2024
Julie
5 out of 5 stars review

Verified Purchase

Great Mattress

Great fit nice size and is comfortable. Plus it is a decent price that I can afford.

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Mar 16, 2022
Vee
5 out of 5 stars review

Verified Purchase

Great sleep

The mattress had a smell but after a few day's it slep great.

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Apr 13, 2024
Claranet
5 out of 5 stars review

Verified Purchase

Mrs.

I love this mattress.Very comfy and just the right softness and support. Perfect!

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