Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

Member photos

  • +79 images
Sort by |
Showing 401-410 of 1,537 reviews
Dec 31, 2025
Joe
1 out of 5 stars review

I bought a firm and and it has no support.

Worst mattress I've ever had. I bought a firm and it has almost no support. I'm about 175 lb 5'11”. Previously I've had 13 inch zinus eurotop hybrid which was super supportive for about 5 years I've slept on better mattresss at youth hostels.

Helpful?3EZQ70BELA8J13603764949
Feb 20, 2024
John
3 out of 5 stars review

Verified Purchase

ZZZ

While it’s described as medium firm, it is actually very soft. That said, it is also quite comfortable. So for the price it was a good purchase but I’d remove the word firm from the definition. Longevity?

Helpful?3EZQ70BELA8J13603764949
Aug 3, 2024
Jaimi
3 out of 5 stars review

Verified Purchase

Good Bed for the price

This bed is very comfortable. I wish the outside edges were more structured because it’s very soft/squishy when you sit on the edge of the bed. Also it smells super bad and after 10 days the smell hasn’t dissipated.

Helpful?3EZQ70BELA8J13603764949
Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

Helpful?3EZQ70BELA8J13603764949
Nov 20, 2023
Gokay
2 out of 5 stars review

Not 12 inches

I have purchased one in the past. This one did not fully expand in one corner. After 48 hours. And measuring its barely 10 inches. But comfortable. Price should be reduced.

Helpful?3EZQ70BELA8J13603764949
Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Helpful?3EZQ70BELA8J13603764949
Jan 10, 2026
Alex
3 out of 5 stars review

Size Matters

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

Helpful?3EZQ70BELA8J13603764949
Apr 1, 2024
Talia
5 out of 5 stars review

Verified Purchase

Second one and counting...

This is the second of these mattresses we have bought, the first was for the B&B we own and this one for us. They are super comfortable, we both sleep great on them! Very reasonably priced and shipped quicker than expected.

Helpful?3EZQ70BELA8J13603764949
Apr 26, 2022
kent1138
5 out of 5 stars review

Perfect mattress

There shouldnt be any bad reviews for this mattress..it does just what its supposed to Right out of the box instantly more than 12 inches on every side...and soft yet firm just right My daughter and I love it...perfect mattress at a good price

Helpful?3EZQ70BELA8J13603764949
Jan 1, 2026
Dayana
5 out of 5 stars review

best sleep yet

we had just moved to our new apartment and needed a bed that was cool and didn't feel hot. it has been a game changer. to those that worry about firmness, go for the medium or firm it will soften up over time.

Helpful?3EZQ70BELA8J13603764949