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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,291-1,300 of 1,512 reviews
Sep 23, 2022
Ter
3 out of 5 stars review

Too soft

Mattress is super soft. Too soft. Box states medium firm but it's not. I now wake up with a back ache each morning.

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Apr 2, 2022
RG
2 out of 5 stars review

Does Not Withstand Time

At first the mattress was comfortable, but that only lasted a few months. After a year or so, the mattress has started to lose shape and I have been noticing the lack of quality sleep.

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Jul 27, 2022
CHRISUSC
2 out of 5 stars review

Unsure: comfortable enough but smells wierd

Brought it home Saturday, only the 3rd night in it but it has a really unpleasant odor. Please tell me the smell goes away. Comfortable mattress for the price but hard to say I'm happy so far.

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Nov 15, 2021
Shub
3 out of 5 stars review

Different densities

Bought one on a Sat , loved it so much bought a second one the next day. . Loved the firmness. Unfortunately , the second one was way softer. Didn’t like it.

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Dec 8, 2024
Ladibug
5 out of 5 stars review

No regrets 2x

2nd purchase, and I am 100% satisfied. I just learned I do not have to pay $3k for a quality mattress. The twin xl medium does have a cooling effect and a medium firm as well as a cushion feel.

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Apr 10, 2022
secretshop
3 out of 5 stars review

its alright

This mattress is to soft for me. I will go back to the Serta sleep to go luxury edition as that is nice and firm. I would think that this bed would need to be replaced in less than two years

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Jan 5, 2025
Agh
2 out of 5 stars review

Sticks!

This mattress stinks! Bought for my toddler’s upgrade to a big boy bed and the small is just horrible. It smells like plastic! Can smell from the hallway it’s so bad. Has been open and airing out for two days and not any better. Will be going back.

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reply from Member's Mark Team

We're sorry for this experience and hope you had a hassle-free return.

Dec 15, 2024
Angi
3 out of 5 stars review

Not as Advertised

It did not inflate fully. It inflated to 10 inches only. I've tried for days. I think it is advertised inaccurately and should clearly state it's only 10 inches high. I think I'll take it back. Side sitting not very sturdy.

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May 13, 2021
Anne
4 out of 5 stars review

Softer than advertised

Very comfortable bed to sleep on. After the second night I realized it was softer than I needed my bed to be. Other than that its a great buy. If you need something right away like I did. Furniture stores are on back order.

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Jul 4, 2021
Justice
5 out of 5 stars review

Happy so far

I jjust purchased the Hotel queen 12” gel foam mattress yesterday. I didn’t know I wasn’t suppose to sleep on it until 24 hrs later. Anywho, I slept very well. THUMBS UP on this product. I didn’t know anything abt foam mattresses. Lol

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