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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,121-1,130 of 1,512 reviews
Jan 30, 2024
Isaace73
4 out of 5 stars review

Verified Purchase

Good for the price

A decent mattress for the price. The edges are not sturdy so I have to sleep more toward the center of the mattress.

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Sep 19, 2022
Lara
5 out of 5 stars review

comfortable

Very comfortable, great for the price! Very pleased and going to buy another one for a guest bedroom.

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Apr 2, 2021
CZ
1 out of 5 stars review

Extremely Disappointed

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like

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Jan 19, 2024
BERNARD
5 out of 5 stars review

Verified Purchase

Hotel Premier Firm Memory Foam Mattress

I bought this mattress for my grandsons when they come for weekend sleepover. It is very comfortable and they fall asleep almot instaantly

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Oct 10, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Mattress

Rating should be 4.5 stars. Very happy with this purchase. Haven’t had it long enough to rate it five stars

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Aug 28, 2025
anonymous
2 out of 5 stars review

No support

Had to return.. no support my husband cat and I were all on top of each other in the middle. Could be good for a single person I guess. Got the cheaper coppercool mattress and it’s way better

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Aug 8, 2025
Arsalan
2 out of 5 stars review

LOW QUALITY, GETS TOO HOT

I ordered a ( FIRM ) and as soon as you lay on it you start sinking in immediately! Very low quality mattress. Get's very HOT after an hour to the point you start sweating. very uncomfortable. save your money and buy something better.

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Jan 22, 2026
BRIAN
2 out of 5 stars review

Very Disappointed

Mattress has developed lumps and wrinkles. Very disappointed .

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reply from Member's Mark Team

We are sorry you are disappointed with your mattress, BRIAN. You can contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Feb 24, 2026
Madeleine
5 out of 5 stars review

THE BEST MATTRESS EVER TO HAVE BLESSED SAM'S CLUB . THANK YOU!!!!

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Feb 23, 2026
Madelyn
1 out of 5 stars review

So soft… feel like a bean bag

Terrible! It's so soft for medium firm! Support 50 pound kid at best….

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