[This review was collected as part of a promotion.] We opened the box the mattress arrived in in the late morning and let it sit to decompress for the day (it recommends 12-48 hours). I highly recommend opening it when you're able to open windows. It has an initial odor that I found to be strong and unpleasant. By that evening we were able to put in on our box spring and I find it very comfortable. There is still a slight odor 1 week later but it continues to fade. I love the mattress. If you're a side sleeper there's not much give (it's firm). Pros: Comfortable, Firm, Quiet (if you or your partner are not sound sleepers) Cons: the initial smell

[This review was collected as part of a promotion.] I have been sleeping in this Hotel Premier Collection Member's Mark 12-Inch Mattress for a few weeks now and I am so in love! It's so comfortable and it keeps me cool at night. No more kicking the covers off of me! I am getting a great night's rest. I would definitely recommend to anyone!

[This review was collected as part of a promotion.] This is one of the best memory foam mattresses we’ve had by far. My husband has a bad back and was very pleased with his restful sleep. This isn’t a firm mattress but it’s not soft either. We’ve had this for a few weeks now and there is no indenting on either side, not even because we have the bad habit of sitting on the edge. Highly recommended!

I was concerned due to some of the negative reviews but I'm glad I followed through with the purchase. For me the mattress has been the perfect combination of comfortable and firm. Some reviewers have said it's not a medium firm mattress. I don't know if that is true or not but the mattress has been firm enough for me...given that if I sleep on less firm mattresses the lack of support will cause me to have a discomfort.

[This review was collected as part of a promotion.] This mattress is so very comfortable I can’t believe it! I thought my previous mattress was good quality but boy was I wrong. This mattress is top notch and my back has never felt better. With my previous mattress, my back would wake up all cranked up. I haven’t had that with this mattress and I’ve been using it for just over a week. you can tell this mattress is going to last me a long time! Great quality product!

[This review was collected as part of a promotion.] I have really had arthuritis and when I sleep at night is when it seems to affect me the most. When I got this mattress I was skeptical because of how it will make me sleep at night. I love it because it is so comfortable and it allows me to stay cool at night.

[This review was collected as part of a promotion.] The sleep I've had on this Hotel Premier Collection Member's Mark 12-Inch Mattress is unbelievable. I'm not one that loves gel an soft mattresses but this one is different. It's a firm, strong type of soft. The comfort is amazing. This is definitely a winner. It 12 in so its thick but my sheets fit it fine. No slip offs and the coverings is not too short. I believe this mattress was made especially for me

[This review was collected as part of a promotion.] This is a firm mattress to me. It sleeps good and is comfortable. The mattress comes rolled up make sure you put it where you want it and roll it out. Mattress starts rising immediately. The mattress is made with a soft cover and is memory foam.

[This review was collected as part of a promotion.] it came in a box well wrapped for protection and was eaasy to undo and set up.... the bed is very nice and soft and cool.... it makes the bed stand tall it is a queen size bed and comfortable ....Highly recommend to anyone needing a new bed

[This review was collected as part of a promotion.] I was so excited to find this mattress, as I was in the market to upgrade my daughter's bed. She is growing and not only needed to move from a full size but also to a more supportive mattress that will last years. The Member's Mark brand is already a brand my family trusts and I was excited to gear about this new mattress! The mattress arrived quickly and was compacted in a box. It was quite heavy- 90 pounds actually! Opening the box was the toughest thing to do! This works best with two people- one to pull the mattress out and one to stabilize the large box. Once out of the box, you have to unravel several layers of plastic wrap. The mattress immediately began to expand. I placed it in my daughter's room- on top of her bunkie board bed frame and watched it open up to a 12" deep mattress! Wow! I left it alone for 48 hours as suggested in my box- but I believe it would have been completely expanded within a few hours. This mattress is dreamy- soft and durable material. This is a foam mattress, so your body feels cradled when you lay down but the support is very impressive. My daughter actually slept in the first night- something she never does- and said she felt amazing. After a few days of her bragging about this, I actually took a nap on this mattress and I'm totally jealous. This seriously feels like a soft cloud, but after sleeping you can feel that it is equally supportive. This is an amazing mattress from start to finish. You can easily set this up yourself. The quality is simply the best I have ever seen! I'm completely self on this and can't wait to get another for my son's room next! I see this lasting quite some time and this will be the last mattress I will ever get for my teenager!