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Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire for
Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire
3.7 out of 5 stars
stars270 ratings270 reviews
  1. 5 stars55% (148)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 81-90 of 270 reviews
Sep 28, 2021
ThumpThumpThump
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Nov 28, 2023
Michelin Knock Offs
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Apr 16, 2024
Lisa58
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Nov 11, 2022
sanjeonk07
5 out of 5 stars review

Super super super best performance tires i had ever

i had used this tire for more than 3 years, the most favorite performances are comfort and silent and additionally tread life service is better than competitors, as of today 61,000km, however i could find remaining tread depth more than 3mm/tires, it is super super good tires i had ever used so far during my driving experiences from 26 years old; that is for 26years.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

May 3, 2023
ALR
5 out of 5 stars review

Awesome Tire!!!!

Immediately replaced the OE Continental tires with the MICHELIN Primacy Tour A/S on a new 2019 VW Atlas and they did not disappoint. The ride comfort, noise level and road handling capabilities were outstanding…wet and dry. Southern climate, so not much experience with snow/slush. Tires now have about 45,000 miles with perfect wear. I do, however, lower inflation pressures slightly below factory specs, as I am not operating at at max GVWR. I will be replacing soon with the same.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Nov 11, 2023
hodophile
5 out of 5 stars review

Excellent tire for your great car

Primacy tour as is one of the most comfortable tires in the market. It is very quiet on smooth roads but on rough roads you can hear some noises. I have tried other brands including the newest Turanza EV, Quiettrack, Driveguard on the same car but Primacy tour is the most comfortable and quietest of them. It absorbs the bumps and keeps you comfortable. Some may not like it as you can hear some noises on rough roads but in no way it disrupts the conversation inside the vehicle. you better try other tires and see for yourself the difference.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Aug 24, 2023
Oceanx
1 out of 5 stars review

Horrible ride

I bought these in 2021 and will never purchase again. They ride horrible, especially over any slightly rough-ish roads or bumps it feels like you’re hitting your actual wheel. I have had them checked several times to make sure they are inflated correctly and good condition because the ride is so bad and have been told the tires are fine they are just not smooth riding. I have them on my 2016 Honda Accord and cannot wait to change them out!!

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Oceanx, we're sorry to read that you are unhappy with the ride of the Primacy Tour A/S tires on your Accord. A member of our team will be in touch to work with you and your retailer on finding a solution.

Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Apr 15, 2023
Jerry
4 out of 5 stars review

Great Traction & Great Ride!

These came as original equipment on my 2017 Chrysler Pacifica Touring L Plus. Great ride and traction. They are very quiet and as Michelin says they are as good worn as they are new. I did keep them rotated and balanced and managed 48K from them. They could have gone a bit further but I had bits of rubber start coming out of them. I hadn't seen anything quite like it in all my years of driving. I took them to get looked at and the dealer said the same thing. They are a soft tire and it was like bits of the rubber were peeling off. I decided to call it good at 48K. My only flaw in them seems to be that from reviews I have read, and from the tire dealer is that many of these tires don't make the mileage mark, and I did really well getting to where I got. I replaced them with the Michelin Defender2. We'll see how these compare.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602