Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire forPerforms Well as Advertised
These came stock on my '23 ioniq 5 Limited AWD. I feel like they deserve a 4 star rating for a touring tire as they do well in the Nebraska/Colorado area. The noise below 45mph is negligible, but increases significantly at highway speeds. It's common in an EV to have to turn up the radio at higher speeds and these are no exception. To be fair, no tire will save you from the concrete block roads of Nebraska. They performed decently in a snow storm WITH SNOW MODE OFF, and with snow mode on, I had no issues getting through 2-4 inches of snow at ~35mph. Overall pleased with this tire at 5000 miles.
Nice handling, but traction and treadwear is limited...
I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.
Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.
Michelin pilot sport 4
I bought this the Tesla model S which came with pilot sport 4 tires In July 2019 . My front two tires already worn down almost flat after 8600 miles . I hardly drive the car during pandemic in 2020 and now was told to change my fro to two tires . very disappointed with the Michelin tire
We understand the Primacy Tour A/S tires on your Tesla S did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.
2016 Mazda 6
Superior tire from original Dunlop’s. Mazda engineers should have spec’d this tire from the start. From road noise, wet/dry stability, comfort, wear, and even light snow this tire is exponentially better in every way the Dunlop wasn’t. Another win for the Michelin team!
Thanks for the awesome review Slim! Michelin customers ROCK!
Just Okay
This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.
teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.
Quality first
These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.
Great customer service!
I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!
Tires wear out much too quickly
I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.
Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.
High spots and highway vibration
I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.
ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605
Great traction and tread ware and comfortable tires
Bought V rated Primacy tires for my 2007 Lexus es350. Tires eat up vibrations and pot holes very well. Tires won’t last 55,000 miles in the hot Texas summers, so I typically change them around 45-50k, great tire for all weather conditions including rain. I’ll be buying them again for my new Lexus Rx350 suv and my wife’s Mazda Cx-5 suv.