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Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire for
Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire
3.7 out of 5 stars
stars
281 ratings281 reviews
  1. 5 stars56% (156)
  2. 4 stars9% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star21% (58)
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Showing 61-70 of 281 reviews
Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Nov 11, 2023
hodophile
5 out of 5 stars review

Excellent tire for your great car

Primacy tour as is one of the most comfortable tires in the market. It is very quiet on smooth roads but on rough roads you can hear some noises. I have tried other brands including the newest Turanza EV, Quiettrack, Driveguard on the same car but Primacy tour is the most comfortable and quietest of them. It absorbs the bumps and keeps you comfortable. Some may not like it as you can hear some noises on rough roads but in no way it disrupts the conversation inside the vehicle. you better try other tires and see for yourself the difference.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jul 27, 2023
Emily
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

Feb 13, 2024
Bobby
1 out of 5 stars review

Dangerous tires.

Have this on my Genesis GV70 as factory tires with 9500 miles on it now after two years of light driving. Leave in Colorado and recently had two consecutive snow storms. This tires put my life at risk by almost spinning off highway in a light snow covered road. With great effort I managed to keep it from not spining 360 and not hitting the median or running off the cliff. Scarry and dangerous. Decided to park it till spring and drive my old truck. It is a lease so not worth to spend money for half year left. Never had this issues with BFG or Goodyear.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Michelin US

Bobby, sorry to read of your disappointment in the Primacy Tour A/S tires, as it was chosen by the vehicle manufacturer. Michelin has several families of tires that are each optimized to meet specific needs, such as mileage, durability, performance and control. Please call us at 866-866-6605 to discuss further.

Jan 24, 2025
nkgeicher
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.

Jun 3, 2023
Loubs
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Mar 19, 2023
Sanibel Rob
4 out of 5 stars review

Good Tires, But not 55,000 mile Tires

I bought these tires for my 2017 Honda Ridgeline after the factory tires wore out at 35,000. I now have 78,000 miles and need new tires, so I didn't get 55,000 miles out of them and I am not wild driver, more professional and cautious driver who rotates ever 4,000 miles. Maybe because I live in a hot climate they wore out at 10,000 miles sooner. I thought they gave a good ride, were quiet, and handled well in the heavy rains of Florida. I bought another set even though I know they will not last 55,000 miles because they seemed to stop well and had the other qualities I liked. I do a lot of highway driving at 75mph and feel safe with them.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Oct 30, 2021
Mom of 2 boys
1 out of 5 stars review

Low mileage not worth your money

This tire came with my Lincoln I have 8,000 miles on a 55,000 mile tire and they are already halfway through the life of the tire. I have done 2 rotations on the tires so they are all are at 5/32nds. I will be lucky if the tire will last 2 more months .

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

Mom of 2 boys, we are sorry to hear that your Primacy Tour A/S tires are wearing so quickly. We'd like to gather more info and help with a solution. A member of our Consumer Care Team will be in touch. Or you can call us at 866-866-6605 for assistance.

Sep 19, 2022
PBryant
1 out of 5 stars review

LOUD road noise.

These tires came installed on GMC 2022 Terrain SLT and the road noise is horrendous. With the radio turned up, road noise is still loud. The vehicle has 3,100 miles on it after taking I recently drove it on a 2400 mile vacation road trip. Is it the construction of this vehicle or the tires that account for the loud road noise? As winter is approaching in Colorado I was going to by X-Ice Michelins which I have had on Subarus I've owned. But the loud noise of the Primacy Tour tire makes me hesitate to buy. Michelin tire again.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

PBryant, so sorry to hear of your disappointment with the Primacy Tour A/S. Our team is here and ready to help with a solution. We will be in touch via email.