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Customer reviews for Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire for
Michelin Primacy Tour A/S - 255/35R19/XL 96W Tire
3.7 out of 5 stars
stars
281 ratings281 reviews
  1. 5 stars56% (156)
  2. 4 stars9% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star21% (58)
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Showing 91-100 of 281 reviews
Aug 9, 2023
865Crew
3 out of 5 stars review

Great When New, Horrible Road Noise after 30K miles

I just replaced these on my Toyota Camry. I love how they handle on dry & wet pavement. I have my tires rotated & balanced at the tire shop. They were great until they passed about 30K miles. The road noise was horrible. I couldn't hear on my bluetooth due to the road noise. I love Michelin Tires and swear by them to get me home! These were wonderful when newer, but the noise was bad when they started wearing. I didn't get 55K miles. I barely got 40K. 44,478 to be exact.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

865Crew, sorry to read of your noise complaint. Noise can be attributed to a number of causes. We certainly hope you have better results with your replacement tires.

Sep 29, 2023
Rick
1 out of 5 stars review

<30k Miles... Disappointing

These came on a new Ford Bronco Sport I purchased in late June of 2021. Already need new tires for winter. They didn't even make it past 30,000 miles of highway driving. Very disappointed in the product. Was excited when I bought the vehicle and saw Michelin tires on it because I thought they were the highest quality... now I need to buy all new tires. They didn't make it anywhere close to the 55,000 mile tread warrantee.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Rick, there are several factors involved in tire wear. A member of our team will be in touch to discuss further with you.

Oct 29, 2023
ironkid
1 out of 5 stars review

Exceptionally uncomfortable tires on rough roads

Purchased in 2022 and these ride exceptionally smooth and quiet in great roads but on rough and bumpy roads they are the worst for this price. You can feel everything on the road and my poor car stares at me! If you are living in a place with super good roads, hands down you will be happy with these..

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Michelin US

ironkid, sorry to read of your disappointment. We'd suggest having the tires inspected by an authorized Michelin retailer in your area. Have the dealer contact us while you are there.

Apr 1, 2023
TomKen
1 out of 5 stars review

Pre Mature wear, No grip at all in winter months.

Primacy Tour A/S came stock on my 2020 Kia Telluride. Less than 40000km or 24800 miles and they need to be replaced. Worst all season tire I have ever used. They had little to no grip in the winter months on an all wheel drive vehicle and with this pre mature wear I would definitely look elsewhere.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Nov 28, 2023
Mike in MN
5 out of 5 stars review

Totally Satisfied With Michelin Tires

Michelin Primacy Tour A/S tires are original equipment on my 2021 GMC Acadia Denali which I purchased new. The tires now have traveled 22K miles and still perform like the day I bought the vehicle. The tread wear is minimal or what I would consider normal. The tires remain quiet, handle well in all weather conditions including Minnesota snow and ice, and I must say these are exceptionally smooth riding tires. I have owned upwards of 50 vehicles in my life and have driven well over 2 million miles. The Michelin Primacy Tour A/S is among the best tire I’ve owned. I also have a 2020 Yukon Denali that rides on Michelin Defender LTX M/S2 tires and these are top of the line in performance and ride as well.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jan 28, 2023
Ford Owner
1 out of 5 stars review

Buy other brand of tire, STAY AWAY!!

This tires came on our brand new 2020 ford escape SEL the tires got down to 3/3nd when i had to replace them with only 23,641 miles on a 55k warranty tire. It was getting to dangerous to drive on our roads due to the heavy snow. Tires did not perform at all on snowy roads or ice, breaking was terrible. I also feel that this tires provide a small pull to the right even though the alignment was check multiply times. I do not recommend this tire we went with the General altimax 365aw which I am much happier.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Ford Owner, we&#39;re sorry to read of your disappointment in the tires Ford chose for your vehicle. We hope that you will have better results with your replacement tires and that you will give the Michelin brand another chance in the future.

Jun 6, 2025
kw
1 out of 5 stars review

Awful tread life

I purchased a 2021 RAV4 Adventure with only 16,900 miles in Dec 2024, tread at 5/32 already. I actually hydroplaned recently at 21,000 miles while raining but it actually was a normal rain and nothing excessive. Seems like tread should not be this low already with these low miles, would there be any type of warranty left for these? I am going to have to replace these so I can be safe while driving. Not happy about this.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Sep 28, 2021
ThumpThumpThump
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?61SP9AONMGKO13603614602
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605