Hello Lizz, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the lid for your Ninja cookware. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Hi Dana, Thank you for sharing your experience, and we’re really sorry to hear the pans have been so difficult to clean. That’s incredibly frustrating, especially when you expect cookware to make things easier, not harder. We appreciate the feedback. For best results, allow the cookware to cool completely before washing, as placing a hot pan in cold water can cause warping. Thorough cleaning after each use helps prevent grease buildup that can lead to sticking. If you notice discoloration or stubborn residue, a mix of baking soda and white vinegar can help. These pans should be hand‑washed using mild dish soap and a non‑abrasive sponge, and while they can technically go in the dishwasher once cooled, we don’t recommend dishwasher use if you want them to stay looking its best long‑term. Kind Regards, Ninja Kitchen.

Hi Brian, <br /><br />Thank you for your feedback, please know that this will be taken on board here at Ninja Kitchen. If there&#39;s anything we can do to help improve your experience, don&#39;t hesitate to get in touch with our customer service team.<br /><br />Kind regards, <br />Ninja Kitchen

Hello. Thank you for your time in providing feedback. We sincerely apologize that your Ninja Pan is not working as intended. Please contact our team via phone at 1-800-365-0135, and we will gladly investigate this for you.Kind regards,Ninja Kitchen

Hello, We truly value your feedback! Regarding your comments about the non-stick surface on your pans, we invite you to contact our team at 1-800-365-0135. We're eager to assist you in maximizing your experience with your pan set! Additionally, we will definitely pass along your insights to the appropriate teams for future product development.Kind regards, Ninja Kitchen