Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars555 ratings554 reviews
  1. 5 stars77% (429)
  2. 4 stars11% (61)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star8% (46)

Member photos

  • +282 images
Sort by |
Showing 181-190 of 554 reviews
Dec 2, 2025
Mitch
1 out of 5 stars review

Washer review

[This review was collected as part of a promotion.] The washer is very loud Clothing rinsed twice and it was covered with lint Clothes look dingy after a heavy duty cycle Sometimes towels are still wet after the cycle is completed

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

Hi Mitch, We understand how frustrating it can be when your laundry experience isn’t smooth. Let us help. I’ve shared a Samsung link below that provides guidance on improving your washing machine’s cleaning performance. The page also includes additional hyperlinks for further support. Clothes are not clean after washing in the Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ In addition, this washing machine model does not include a lint filter. We recommend the following: • Check pockets for any loose paper, such as receipts, which can break down and create lint. • Consider using a lint-catching bag. • Clean the machine tub by running Self Clean once every month or every 20 cycles. I have shared another Samsung link to help with the operational noise of the washing machine. Similar to the first link, it has hyperlinks that can be visited for additional assistance and has an embedded video that we recommend watching in full. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151471617 to help our team pull up your information. Leo

Oct 5, 2025
Yaya13
5 out of 5 stars review

Large load

[This review was collected as part of a promotion.] Extra heavy duty and capacity for a family of 10. One load is enough. All my other washers were on the smaller side. My king size blankets wash comfortably and enough room for a good wash

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 3, 2025
MelissaH71
5 out of 5 stars review

Super Washer!

[This review was collected as part of a promotion.] Was easy to set up, it's easy to use, all of the different options are fantastic! It is SO quiet you can't hardly even tell it's running! If there is any negative it would be that you cannot put throw rugs or mats in it, but that is because of sand and dirt that can damage it.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Aug 15, 2025
RickP
5 out of 5 stars review

Great looking washer with plenty of features.

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Aug 15, 2025
Angela
1 out of 5 stars review

Don’t buy this

Terrible product. It is really pretty- but we have had nothing but problems over the past year of ownership. When I pay the price you’re asking for, I expect a product that does not need to be seen by a certified repair person more than twice. It is still not working and I spend most of the day adjusting the load so that it can spin it dry- it’s primary job. Really disappointed, waste of money.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

Hi Angela, We understand how frustrating it must be to deal with ongoing performance setbacks—especially after investing in a product you expected to work reliably. It’s clear that the experience has been far from what you had hoped, particularly given the time and effort you've spent just trying to get basic functionality from your washer. At this stage, the most effective step would be to have a certified technician take a closer look in person. You can schedule an appointment through the following link: Repair Services: https://www.samsung.com/us/support/service/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150413557 to help our team pull up your information. Leo

Jul 29, 2025
ANASTASIA
5 out of 5 stars review

Black beauty!!

[This review was collected as part of a promotion.] I love Samsung products period but this washing machine has to be my favorite purchase so far. It's quiet has alot of like water levels temp and I love the super speed setting not to mention it's beautiful!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 17, 2025
MightyMoss
5 out of 5 stars review

Loving my new washer

[This review was collected as part of a promotion.] I got my old washer replaced with this one and I am really enjoying it. I have only done two loads in it so far but its worked great. I really like the smart things connection. I work from home and I can never notice when the washer ends. The notifications have been helpful for me to move everything to the dryer.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 5, 2025
Washer
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] This washer is smarter than me. I was about to separate my laundry, but it told me what cycle I actually needed—pretty sure it also silently judged my sock collection. It even texts me when my clothes are done, which is honestly the most consistent relationship in my life right now. The only downside: I can no longer blame the machine for shrinking my shirts, because it knows exactly what it’s doing. Highly recommend—though I’m a little worried it’s plotting to unionize with my smart fridge.”

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 3, 2025
Boricua
5 out of 5 stars review

Samsungs agitator washer machine

[This review was collected as part of a promotion.] It’s a beautiful looking washer and what I like about it is that I can use it from an app and be notified on my phone when it’s done. I like how deep and wide the inside is. It’s perfect for my height I am 5’6”. It’s not a big bulky machine it’s the perfect size.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 15, 2025
Norseman
5 out of 5 stars review

Cavernous

[This review was collected as part of a promotion.] Amazing how much laundry this holds and washes effectively. Our old washer was labelled 4.5 cu ft, but this seems to hold at least twice as much - and cleans well. The options for settings cover everything we could need and then some. The app integration is great - no more forgetting about the load in the washer.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113