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Customer reviews for Member's Mark Fenton 75" Console, Assorted Colors for
Member's Mark Fenton 75" Console, Assorted Colors
4.4 out of 5 stars
stars
323 ratings194 reviews
  1. 5 stars73% (237)
  2. 4 stars11% (36)
  3. 3 stars4% (14)
  4. 2 stars2% (7)
  5. 1 star9% (29)

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Showing 21-30 of 194 reviews
Mar 14, 2023
Reviewer name: DeannB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful console

I love this console very heavy and well made. Beautiful in person. It was well packaged, and It's already assembled.

Helpful?24LDXXJW2XR413603458728
Jan 3, 2024
Reviewer name: DSD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV console

Loved getting this delivered and not having to put it together! Love the soft closing doors and drawers. It works so well for our needs

Helpful?24LDXXJW2XR413603458728
Nov 24, 2023
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

Love it! Is a wonderful and sturdy piece of furniture. Also came assembled so was heavy but easy to move it in.

Helpful?24LDXXJW2XR413603458728
Dec 4, 2022
Reviewer name: Michele
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken drawer

The drawer was broken. I tried to call multiple times held forever. It is cute, but if my husband didn't have the skills to fix this, it would not have been worth the money.

Helpful?24LDXXJW2XR413603458728
reply from Member's Mark

We are sorry for this experience, Michele. If you need further assistance, please contact Member Support at (888) 301-0332.

Mar 24, 2023
Reviewer name: Shanyang
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

Solid product, decent quality, fast shipping and no damage occurred during shipping and handling. A little bit heavy to move in but we managed to do the work. Strongly recommended.

Helpful?24LDXXJW2XR413603458728
Dec 11, 2022
Reviewer name: gamb
1 out of 5 stars
1 out of 5 stars review

Do Not Purchase

I bought this console on Nov 1st. It was delivered a couple weeks later and unboxed a couple weeks after delivery. The entire back panel was cracked. The molding on the left side was broken and detached. Two drawers don’t open / close smoothly and the left center door fell off the hinge the first time I opened it. Clearly, my item was damaged and maybe it’s a nice console otherwise, but Sam’s Club has been zero help with the return. I’ve called twice and chatted online with an associate and they keep telling me they have to send the problem to higher management. Im still waiting for a call back. I even went to my local club and they can’t help because I don’t have the item with me. I don’t have a vehicle large enough to transport it. Very frustrating. Avoid if possible!

Helpful?24LDXXJW2XR413603458728
reply from Member's Mark

We are sorry to learn about your experience, gamb. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Apr 27, 2023
Reviewer name: LC45
5 out of 5 stars
5 out of 5 stars review

Perfect for our needs

We bought this several months ago and it has been a great addition to our living room. We have the white color, which is more of a cream than white but that’s what we were looking for. We like that there’s a choice of glass or solid doors that we can change out easily. The drawers slide easily and the doors and drawers are soft close. I was looking at consoles that cost 2 or 3 times more but I’m happy we went with this one.

Helpful?24LDXXJW2XR413603458728
Nov 10, 2022
Reviewer name: LJC
3 out of 5 stars
3 out of 5 stars review

Sadly Disappointed

I saw this console in the store a while back and loved it and it appeared well made. When it recently was advertised on sale, I decided it would be perfect for an area in my home. I ordered it the day the sale started and was thrilled that it would be delivered within days. I'm sorry to say it has several issues. In my opinion, poor manufacturing quality. The front edge came damaged at the widest corners due to the shipping box rubbing against the unit. It can probably be touched up, but it is at the most prominent points of the top. None of the drawers move smoothly, much less, self close. Two of them drag against the console unit. One was not even attached inside the drawer space. When pulled open, the draw comes out in your hand. The sticker placed on top for the TV mount, shredded and left a coating of glue all over the top. Given the poor quality of the unit, I'm afraid to use something like 'goo-gone' to attempt to clean it off. The top of the unit has pinholes into the wood in two areas, which are darkened further by the stain. The holes are almost like someone tapped nails into the wood and removed them. All of the drawers and doors are poorly placed and visually crooked. I contacted Sam's and unfortunately the unit is already out of stock. Of course, they will take it back as a return, but I already got rid of the old piece of furniture I had. They did offer a credit adjustment, but honestly, now I'm having second thoughts about returning it instead. It is in my kitchen, so I had plans to use the drawers etc. for things I need space for. However, now I fear they may not hold up to the weight and daily use. I suspect a different manufacturer of this item versus the earlier ones because the quality is not good. Also, I recently had other small household items shipped from Sam's, all damaged, significantly. Feedback on those, Sam's needs to take a closer look at their carriers. Sorry Sam's, you missed the mark on this one. This is still an attractive unit. If you are OK with minor flaws, go for it. That 's why I am still rating it a 3.

Helpful?24LDXXJW2XR413603458728
Jul 21, 2022
Reviewer name: CT
2 out of 5 stars
2 out of 5 stars review

Nice but......

After spending about 1/2 unpacking this item, the corners were damaged and the nails from the package frame around it went through the top of the console. Therefore I have nail hole indents in the for corners of the top. The thought of replacing it and going through the setup again is exhausting.

Helpful?24LDXXJW2XR413603458728
reply from Member's Mark

We are sorry for this experience, CT, but please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned at any time. You can contact Member Support at (888) 301-0332 if you need any assistance.

Sep 20, 2022
Reviewer name: BH1949
1 out of 5 stars
1 out of 5 stars review

Unhappy Senior Customer

I bought this console in store and upon unpacking, it is very damaged. The back is split from top to bottom in one section, the top has small holes in it from staples that were used for packing and the left back corner is damaged. We had to hire someone to bring it home for us but we have no way to return it to the store. Have spoken to numerous associates/members from the store and no one will help us and the box states that they deliver furniture.

Helpful?24LDXXJW2XR413603458728
reply from Member's Mark

We are sorry you received a damaged console, BH1949. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.