Hi Len1, We know how disappointed you are with your dishwasher. We're here to help. We recommend consulting the resources listed below for help with your dishwasher not drying your dishes. Please check the hyperlinks for more information. Samsung dishwashers do not dry dishes. https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146822253) to help our team pull up your information when you message us. Thank you. -Kimberly