Dear Valued Sam's Club Client,We strive to assist you anytime. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday through Friday between 8:00 a.m. and 11:00 p.m. (ET), Saturday from 9:00 a.m. to 9:00 p.m., and Sunday from 12:00 p.m. to 7:00 p.m. EST. They can answer your question or transfer you to your local store to make a follow-up on the installation schedule for their dishwasher.Have a great day.-John

Hi MacN, Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs. Have a great day! -Kimberly

We appreciate your letting us know about your dishwasher's condition. Let's help you out, Adams23. We recommend the cleaning link below to help rectify the bad smell you have with your dishwasher. There are hyperlinks and a YouTube video included for further help. Routine and deep clean your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS10002330/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149833317, to help our team pull up your information. Have a great day! ^Chrystel

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.