Dear Valued Sam&#39;s Club Client, <br /><br />Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don&#39;t hesitate to get in touch with our Sam&#39;s Club Customer Service department at 1-800-749-5367, Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry about the delivery.<br /><br />Have a great day.<br /><br />^Camille

M Susan, we know how much peace of mind the dishwasher can bring to a household. Let's get this taken care of. Below is a guide to help you troubleshoot if your dishwasher has stopped working. Please click on the embedded word. Samsung dishwasher does not start or fill with water https://www.samsung.com/us/support/troubleshooting/TSG01000965/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151665455) to help our team pull up your information. Have a great day. ^Camille

WilGrantly, we aim to ensure your dishwasher operates at its best. Let's get this taken care of. \n\nHere is a guide to assist you if your dishwasher is noisy. Please play each sound and pick the sound that matches the noise you hear from your dishwasher. Kindly click on the embedded word and watch the video if prompted. \n\nSamsung dishwasher is noisy\nhttps://www.samsung.com/us/support/troubleshooting/TSG01002056/\n\nPlease refer to your user manual for tips and tricks on loading your dishwasher. Turn to pages 17-20, "Loading dishes."\n\nUser Manual\nhttps://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf\n\nShould you need more assistance, please feel free to get back to us via the following options:\n\n1. Facebook Messenger: http://m.me/Samsungsupport\n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us\n\nWhen you message us, please provide us with this reference number (1150939638) to help our team pull up your information.\n\nHave a great day.\n\n^Camille