We're sorry to read about your disappointment with Miracle-Gro Moisture Control Potting Mix and appreciate your feedback.While small pieces of bark and twigs are intentional components of our growing media including potting soil, garden soil, lawn soil, and top soil, large pieces of wood or bark should not be included in the potting mix. Most of our soils especially potting mixes and garden soils are made of composted forest products and contain very little if any actual soil. Composted forest products provide high organic content and nutrients without the concern for soil compaction which often occurs with potting mixes composed primarily of actual topsoil.We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-295-6902 if we can further assist.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.