Box was undamaged and in excellent condition. I'm packing was a breeze. After reading operators manual started up using a gasoline with one push button. Battery was charged. Switched over to propane with no problem. Waiting for a natural gas hook up at gas meter to check natural gas. As of now, all in all I am satisfied with the product.

Spent a lot of time searching for what I wanted and this really filled the bill for me. It seems to be made of good quality is not real noisy for it's size. Have not had the opportunity to test it with a full load but it has run everything I need so far with power to spare. I would recommend it for anybody needing a back up power supply.......

Just received it today, super excited to get this thing up and running but have yet to be successful on getting it started. I've read over the manual and everything appears to be correct on my end. I will say the design Is is very clean and robust looks to be a pretty solid unit. But It does me no good If I can't get started, hopefully it's not dead on arrival

We bought this to be a stand by generator for occasional and emergency use for power outages in our area. We liked the ability to use either gas or propane as in the long run, with only occasional use, we hope the propane will add life of the generator and lower the maintenance worries a bit. The wheels were included and easy to attach and the cage makes it a two man lifting job. (We have two locations and have to transport it by truck back and forth). So far, happy with it!

I am extremely pleased with my purchase of this generator. It was simple to setup and even easier to operate. Before connecting to my natural gas supply, I used a propane tank and it started immediately with just the push of a button. It is very small and is easily maneuvered into position but is powerful enough for most loads in my house.

This unit is big and sturdy. Arrived earlier than planned. Read instructions, set up was simple. Added oil (included), put in gas, hooked up battery (already charged), etc, unit started right up. Push button start and remote start with key fob are great. Will break in next, but so far I am impressed with workmanship and quality of unit. It is heavy, but with handle it moves easily. I anticipate this being a much needed asset.

Recently purchased this nice compact powerful unit. It will meet our power needs during an outage which you can count on in NC. I appreciate the duel fuel feature. Easy to move from point A to point B with the lift handle, no problem finding a spot for it in our garage.

I have been using an old Coleman 2500w for several years. Once I decided to update, I chose the Westinghouse 9500W DF. So far, so good! Way more power than I had been used too. Not as loud as you would expect for a generator this size. Tires are a little disappointing just being plastic, but I can change those out anytime. Very happy with this Genie!

i studied options on the market very carefully and felt this was the best back-up generator for my cabin in the Ozarks. it can run my submersible pump and freezer, as well as powering plenty of outlets to get through frequent grid power outages. I was VERY interested in it running on propane to avoid old gas issues. finally, the instructions were clear and complete-easy to follow.

I got this in Nov of 2023, because my power goes off and on, quite often. I have not used it yet, but it is set up and ready to go on butane. I have started it and love the remote, and other features. Right now, I have snow and freezing temps, and I hope my power doesn't go off, but I am prepared if it does.