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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 5,011-5,020 of 29,136 reviews
Sep 23, 2023
happybob53
5 out of 5 stars review

Great as a backup generator for a big house

This generator was purchased to feed the geothermal heating system of the house with a 5 Ton compressor during power outages in the Northeast winter. During testing, the inrush current was too high, so a soft start device was installed. Now the generator works like a charm with no hiccups when the compressor kicks in. Starts on either fuel from the first crank. Has enough power to supply the essential load of the house through the 50A cable with interlock.

Review from westinghouse.com
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Sep 21, 2023
mick dundee
2 out of 5 stars review

Not impressed

battery was dead on first use and would not take a charge the 240V plug on generator came undone and I couldn't plug into it generator vibrated and bolts were falling out of generator positive is its clean power to run some electronics that I couldn't on other generators

Review from westinghouse.com
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reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen12000DF! Thank you for sharing your feedback, I have passed it along to our quality control team and product development team to ensure that this does not happen again! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and make things right for you! Thank you, Zach - Westinghouse

Jul 22, 2020
Handy Andy
5 out of 5 stars review

Excellent features

I purchased the WGEN 12000DF a week ago and have set it up and run it. Everything went great with the setup and running. The only issue I have is the lift bar is too short for the frame opening. This does not interfere with using the generator and I will check with Westinghouse as to a resolution to this. Overall I am extremely happy with my purchase and will recommend it to others.

Review from westinghouse.com
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Jul 28, 2022
Wildcat398
5 out of 5 stars review

Excellent Quality, Strong built

This is a very well built generator, it looks like it can take on a lot, 1 hour after it was out of the box after adding some fuel and connecting it to a propane tank it started on the first try and was able to go from gasoline to propane and back without any interruption. It is fairly quiet for its size and run very smoothly.

Review from westinghouse.com
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Jul 9, 2022
Ontario Boy
5 out of 5 stars review

Work Horse

Great Generator that is easy to use and set up right out of the box. Does everything I need it to do plus. The control panel is self explanatory. I haven't put it under load yet, but I have no doubt it will run my household during a power outage. Lots of admiration from friends and neighbors. Happy with my purchase so far.

Review from westinghouse.com
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Sep 7, 2021
RT Philly
5 out of 5 stars review

Easy Setup

I purchased the WGen 12,000 Watt Portable Generator recently. Set up was easy and the unit is running fine. The only difficulty I had was connecting the battery wires - the available space is small and I needed some help to get this done. Otherwise, I am pleased thus far.

Review from westinghouse.com
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Feb 8, 2022
mz01
4 out of 5 stars review

Good, but quality control issues.

I bought this generator and was delivered on December 30th. Everything went together as planned, after running it a few times the starter started grinding. A few hours later the drain plug was dripping oil. I had to replace starter and a new drain plug gasket. The terminal came loose on the second starter and was replaced again. Shortly after that, the engine was not running properly. I contacted Westinghouse they sent me out a controller. It was the wrong one. When I had the control panel open, I found plug had come loose on the existing controller. I snapped it into place and the generator started working again. The bottom line is a few minor corrections should have been done with this generator prior to shipping. It would have created a lot less grief.

Review from westinghouse.com
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Aug 3, 2020
Matt K.
5 out of 5 stars review

12000df

arrived packed well, easy quick set up, the provided funnel for adding oil was a huge help, well laid out looks very well made, very solid, fired right up, quiet for a portable 12K generator. Very happy with my purchase. Replaced a smaller unit so I could run the whole house

Review from westinghouse.com
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Jul 20, 2024
Scooter47!
5 out of 5 stars review

Portable generator

I purchased the 12000df to upgrade from a smaller generator. This will be use to provide power for my rv during power outages. We wanted to be sure that we were able to power everything on our rv. The key features are the dual fuel, the 50 amp plug and the abundance of power. We'll have power to help our neighbors if needed. I haven't fired it up yet so I can't speak to the function yet. I am aware that it will be louder than an inverter style generator. However that's why this is only for emergency use.

Review from westinghouse.com
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Aug 22, 2021
George V
5 out of 5 stars review

great unit

when we receive this generator we had a couple things to put on like the wheels and it was so easy. I put gas in and put the oil in that came with the unit and hook the battery up. Started right up and it ran my house . Central A/C unit and my pool along with everything in house. Great unit

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020