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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 351-360 of 29,135 reviews
Jun 10, 2025
Ray62Ray
5 out of 5 stars review

Everything is included!!!

I really did my home work and checked out many generators before I purchased this behemoth!! WHAT A GENERATOR!!! It is a tri fuel system and all the hoses and regulators to hook it up are included with the generator as well as the oil for the crankcase. I purchased this generator for a home back up and really have not had a chance to put it through an extended test. However the initial running of the generator went flawlessly. Very happy with the purchase!!

Review from westinghouse.com
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Oct 13, 2019
Joebet2481
5 out of 5 stars review

Power house!

Purchased the WGen 12000/15000 DF and I'm so impressed. I had an electrician install a Reliance Controls PB50 (50amp) plug to my house. Used a 50amp power cord from generator to house. This generator ran 100% everything in my house. I ran the Central A/C, ceiling fans, all lights in and out the house. TV's, microwave, wife's blow dryer, oven, furnace no problem. Didn't even bog down. I feel as though this thing had more to give than what I threw at it. I live in a 1700sf home so I hope this review can help those who are considering this unit. I highly recommend.

Review from westinghouse.com
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Jun 25, 2025
Katdaddy
5 out of 5 stars review

Great features lots of power

I bought it a week ago to prepare for a hurricane. I tried it connected to the house panel with a 50 amp power cord. This thing powers the whole house, 4 ton AC electric dryer, electric stove and water heater simultaneously this thing is a beast love it

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 16, 2020
bbob
4 out of 5 stars review

Bad and Good

This is a plus/minus review. On the plus side, the generator pulls like a mule. It powers a 4 ton AC, freezer/fridge combo and a dozen LED lights without a problem. That is impressive. All on propane, which is the weaker of the two fuel options. On the minus side, I don't think the Westinghouse engineers ever took one of these gens out of the box and tried to start it. In no particular oder, the battery per factory hook up is backwards (see photo where I reversed Positive and Negative leads), the wheel placement interferes with the 220v plug (the wheel placement places way too much stain on the plug), the fuel selector is anything but straightforward, it is unclear from the quickstart manual about how much oil to put in. And my battery lost a cell during shipment. Westinghouse Support told me to go to a local auto parts store to get it replaced.

Review from westinghouse.com
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May 22, 2025
Chris2020
5 out of 5 stars review

Impressive

This is my first generator and so far I am impressed. Once the electrician completed the work in my home electrical panels to use the generator as a backup power source, we tried it out. It started up immediately after connecting it to a propane tank and powered our home. No issues. I'm pleased with my purchase and with the price.

Review from westinghouse.com
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Apr 17, 2025
Les66
5 out of 5 stars review

Everything I needed in a generator

After much research I settled on this generator. Enough wattage to run my whole house on natural gas, plus I have the options for propane and gasoline also. The low => 5%Thd was a must. the generator it replaces had 12+%, which would trip my battery backups. I have not run it yet as they are installing my natural gas line to the area of the generator tomorrow. I do not plan to put any gas in this generator unless i have to for lack NG/LPG.

Review from westinghouse.com
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May 24, 2022
Dusty Cannon
4 out of 5 stars review

Fuel Selector Switch Mislabeled on WGEN12000DF

Great generator! Started right up on propane once I realized the fuel selector switch is mislabeled on the generator. The switch, actually, is up for gasoline and down for propane, as per the manual. See attached photo differences between generator and manual.

Review from westinghouse.com
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Apr 7, 2025
N. Zar
5 out of 5 stars review

Great Generator for whole home hurricane

I live in florida and bought this after IAN. I have used it twice since during helene and Milton. It ran my whole house minus one or two rooms to i clude a 4 ton ac, two refrigerators, a deep freezer, microwave, 3 bedrooms and living room. It was flawless. Propane and gas switch over is easy. The best part is an oil change is so simple with the extended hose. The nrst home purchase i ever made.

Review from westinghouse.com
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Jul 18, 2025
cjh53719
5 out of 5 stars review

GREAT PORTABLE HOME GENERATOR

Bought this generator as Westinghouse was recommended by our electrician. Looking for a size that could power all things needed if/when a power outage would occur. Wanted a Tri-Fuel as this will be set up for natural gas, but have the flexibility to run on regular gas or propane.

Review from westinghouse.com
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Jul 24, 2025
Brew445
4 out of 5 stars review

So far so good......

Just received and setup the generator. Overall its a very nice unit. Had my electrician put a hookup on my home to plug this into when power goes out....and I say "when" because it happens too often. Fairly quiet for the engine size, looks good, lots of connections. After setup I ran it for a bit just as a test. My electrician is coming back to test it on the house once my adapter cord arrives. A few items that I noticed while getting this setup which need to be addressed by the design/development team at Westinghouse..... 1. The oil funnel provided is OK but hard to get the angle to the engine fill and oil can spill back out of the provided funnel because the angle is so flat. Why not put an oil fill tube for easier access/filling for a unit at this price point 2. The oil dipstick is difficult to pull and then even more difficult to insert back without a gap that allows leaks. The wire handle is flimsy and this could be so much easier with a better design. 3. The assembly for wheels requires flat washers as spacers between the plastic wheels and step on the axle shaft. However, there is NO space to fit the washers and get the clevis/cotter pins installed so I had to leave the washers off. Just a bad design on this item. 4. Connecting the battery is a pain. The positive was connected already but the ground was not. However, you have to lay on your side on the ground and try to fit your hands inside the frame and feel for the bolt hole to assemble the nut and tighten it down. There is no room for this unless one has lady hands. Moving the battery outward would allow better and easier access to connect the battery ground. Just a few items that I noticed. None are deal killers and some are one time tasks unless/when you have to change the battery. Overall I really like the unit and looking forward to testing on the house this next week. My expectations are high for a quality unit to have as a backup generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020