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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 291-300 of 29,135 reviews
Jan 31, 2025
BFBcatugo
5 out of 5 stars review

Bill

I followed the set-up procedures, then put the oil in, hooked up the battery and fueled up, turned on the gas valve. took just a few rotations and it fired up. let it run for a few minutes, turned on the Bracker and tested all outlets, very nice and it will easily handle my needs. thank you

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 25, 2025
Bob 7747
4 out of 5 stars review

13000 Watt Generator

Easy to set up and use . Hard to start first time on propane. If so, use gas on initial start up. If welding on a 250volt 50 amp circuit, must use gas to generate enough voltage. Noise is high but normal for this high a wattage machine. Would buy again.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 10, 2024
Phil1059
4 out of 5 stars review

Powerful and convenient with two caveats

As a generator, this is a fantastic specimen. It is powerful, has all the features I want, and likely more capabilities than I will use. It is heavy-duty, yet portable. Two issues I have noticed: 1) the fuel gauge is not accurate. It has a capacity of 6.6 gallons, and I put in over 3 gallons, but the needle did not move. Perhaps this is purposely designed so that people do not have a false sense of security? I do not know, but I would prefer an accurate gauge. 2) I am unable to manually start this monster! The push-button and remote start both work beautifully, but I cannot get enough oomph to pull-start it. I am small (5'9”, 150#) but not weak (20+ years in construction and as a firefighter), and have always been able to pull-start anything. So I am undecided on whether I would actually buy this again, but I am pleased to have it just the same. Perhaps these issues are quirks with my unit, but perhaps not. I certainly do not regret the purchase.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2025
RB823
5 out of 5 stars review

Great quality and ease of use.

This generator had great reviews online and I decided this was what I wanted. The quality of the generator is exceptional. Assembly was real easy just put the wheels on and the two leveling feet, it also came with the tool to install them. Installed the oil to the correct level then connected the propane hose that was provided and started the generator. Every thing worked great. Nice generator which will power what I need during an power outage or for some of my shop tools. Nice and compact and easy to manuver.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 17, 2025
Vhdzsot2025
4 out of 5 stars review

Love the product!

Great Simple Generator for Home Use I recently purchased this generator for my house, and it has been a lifesaver, especially during freezing conditions. It's simple to use, reliable, and provides enough power to keep essential appliances running smoothly. The setup was straightforward, and it performed exactly as expected when I needed it most. If you're looking for a practical generator for emergency situations, this one is a great choice. Highly recommended!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 1, 2025
Krazekat
5 out of 5 stars review

Great Features

I brought this to replace my 20 year old one. Just little to late during Hurricane Helena my old one shorted out my refrigerator so I had to buy me a new refrigerator. Plus my new one has a lot more place to plug different things into and Also the duel fuel that I can use

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 11, 2025
KKent60
5 out of 5 stars review

Easy setup and use

We bought this a month ago. I am a 60+ woman and I was able to put on the wheels, and easily follow directions to set it up (add oil and gas) and start it (the remote is great, no yanking on chords). I can easily move it into place by myself too, which was the entire goal. I couldn't move or start our older, traditional generator. I love this purchase!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 7, 2024
jcp37
1 out of 5 stars review

No free gift for your review

Don't bother giving a review for the free gift. Fine prints says while supplies last. I guess they ran out many months ago if they had any to start with. Just another gimmick to get over inflated reviews for their products. Save your effort and skip the reviews.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced, and we truly appreciate you bringing this to our attention. Due to the recent hurricanes, our teams are working tirelessly to keep our products in stock, and we want to ensure we make things right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll personally work with you to resolve this. Thanks, Sydney, Westinghouse

Jan 18, 2025
PJMX
5 out of 5 stars review

Just a advertised

Straight forward instructions, easy set up, and perfect first run. Running on propane to avoid the card issues. Initial run worked like a champ. We're set for outages and I feel like my family will be cared for, in part due to this piece of equipment.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 29, 2025
Beestinger
5 out of 5 stars review

Remote Start and Portable and two types of Fuel.

This generator can run my whole house without any issues. It is relatively inexpensive to have your electrician add an outlet and override circuit breaker to your existing main breaker box. The generator is portable and has wheels and a retractable handle. I like the remote start feature. I also like that the engine runs on propane and gasoline.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020