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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 301-310 of 29,135 reviews
Feb 21, 2025
dianamarie919
5 out of 5 stars review

WGen9500DF works exactly as expected

After receiving my generator...it was easy to set up and start up to make sure everything worked as expected. I'm very pleased with my purchase and really hope I never need to use it HOWEVER, I feel very safe and comfortable knowing I have it when and IF I need it.

Review from westinghouse.com
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Mar 1, 2025
Deadcasual
5 out of 5 stars review

Ease of use.

We had an ice storm a year ago, and I made the decision to have a transfer switch installed and then went through the complicated process for deciding exactly which generator to run when it hit the fan. After a lot of research, we came up with this model a WGEN 9500 DFC. It has enough voltage to run just about everything I need with ease, startup was quite simple for someone who had never used one before so I would definitely recommend this unit if you have the money to spare.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 17, 2025
lori61
5 out of 5 stars review

Remote best ever

Living in NH with the weather always changing and winters can be brutal plus all the snow and ice, wind it will be such a blessing to stay in the house and just push the remote. Our old generator was terribly hard to get going never went smooth with this generator is a godsend for people like us who are getting a wee bit older.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 22, 2024
Flo57
5 out of 5 stars review

Great product with great user manual included.

Easy set up with no extra tools needed. Poured in the included bottle of oil. Removed the spark plug and placed less than a teaspoon of oil in the cylinder wall and pulled it 10 times to distribute that oil. Reinstalled, spark plug. I then hooked up to a propane bottle and hit the remote start button started right up. Ran flawlessly for one hour with no power hook up. I then began to vary the wattage from 750 W to 3500 for 15 minutes and shut it down. Will continue to break in less than 50% rated wattage for five hours and then change the oil and it should be ready to go for the big load.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 20, 2025
Alger R Freemore
5 out of 5 stars review

Great Generator

I bought this to replace a generator that did not have the capacity that my whole house needed. It was a bonus that a dual fuel generator was available a price point that met with the current economy. Knowing that I have extended power via the dual fuel capacity gives me a peace of mind during the most extreme weather.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 22, 2025
MacMike60
5 out of 5 stars review

Great generator

I bought this to use as a back up power source for my 5th Wheel camper. It is powerful enough to run the whole camper in the event of a power outage or when boondockiing. Easy assembly and detailed instructions. The remote start key fob was easy to pair and Set up. Very nice generator with good feature's Easy to move around and the dual fuel option is a plus.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 7, 2025
Missouri hay farmer
5 out of 5 stars review

Nice generator for power outages

I bought this generator to supply power to our house during power outages and also for powering various farm tools where power is not available. I like the electric start and the duel fuel as I have propane tank right next to house. It appears to meet all my needs. I've started it and ran it for 1 hr. to break it in. Easy set-up and instructions.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 9, 2023
Castle Peak
4 out of 5 stars review

Good looking unit with all the features I'm need.

I ordered this unit 9-4-23 and received it 9-8-23. I unboxed and installed the wheels and mounting feet, filled with oil and gasoline and it started and ran on the first attempt. Won't be able to check it on propane until next week when I receive my 30 lb propane tank. It did have a boo boo from shipping and the fuel gauge don't seem to be working but have a call in on that and a case number. They said a representative would give me a call after the weekend. I'm well pleased with the unit overall so far.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 20, 2025
King Canute
5 out of 5 stars review

Great so far!

Easy to assemble right out of the box. Fired right up and runs good. Nice heavy duty frame and electronic features. Comes with trickle charger for long term storage and instructions on how to prep for long term storage. Hooked it up to the house for a test run and ran flawlessly. I have gas heat but it ran all the normal load with no problem. Haven't tried it with AC unit yet but I'm sure if you are diligent with what you are supplying the power to it will handle the load. Struggled to start on gas at 20 degrees F but fired right up when using propane. Overall good looking generator and noise level is to be expected for a 2 stroke engine. At this time I am very pleased with my purchase.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 16, 2025
Hill14
4 out of 5 stars review

WGen9500DFc

After a lot of research, I chose the WGen9500DFc. I compared to multiple brands and models. So far, I do not regret my purchase. Westinghouse has simplified the 1st use preparation and unit has worked well. Comes with a very good manual with the needed information for maintenance, as well.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020