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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 2,771-2,780 of 29,135 reviews
Jul 9, 2023
andreww00
3 out of 5 stars review

Great Price, Difficult to Start

I have been able to run the unit each month while it sits in standby, but only on propane. I can not get the unit to run while using gasoline. I want the unit to work properly since we do have spotty outages in our area with spring and fall storms that leave the power out for 1-2 days at a time.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eCommerce

Hi Andrew, thank you for your purchase, we are truly sorry that you are not able to get the most out of the generator. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will happily help you get your generator working fully.

Nov 12, 2020
Odysseus
5 out of 5 stars review

Perfect for storms and mostly peaceful protests

For powering your home: Step 1. Have an electrician install a transfer switch. This is a separate but necessary item. Step 2. Purchase a Recreational Vehicle (RV) power cord to run the power from your generator into your home. I purchased a 25 foot 50A RV power cord with twist lock from the world's most famous online retailer. Step 3. Follow the Quick Start start directions that come with the generator and you will have your generator assembled and fueled within 30 minutes. Step 4. Charge your battery for an hour. Step 5. Start your generator. Note that it took my generator 7 attempts to draw the fuel and oil from their tanks and into the engine so the generator could run. Step 6. Test your generator's ability to power your home. This generator is able to power my refrigerator, meat freezer, lights and air-conditioner (for cooling ONLY) all at the same time. I can also turn of my AC and power my oven and range. Step 7. Disconnect your generator and go to sleep knowing that you have the ability to power your home with a great dual-fuel generator that fits into the bed of a pickup truck.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 9, 2023
Liv2Ryd
3 out of 5 stars review

While I like the product.....

While I do like the product, I am disappoinmted with Westinghouse. I needed the WGen 20k unit and was told they didn't have any? Coming from a company my relatives have worked for years with, I was amazed. From a company that has almost built this entire Country, to not have an advertised item in stock was a huge disappointment. I have never had to "settle" for less with Westinghouse. Until now. I will still stand by their products, but will now be looking at other options.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Nov 13, 2019
Mannie
5 out of 5 stars review

Easy to unpack and set up.

I bought the DF model after several power turn offs. We live in a remote area, so when the power goes off, we are very dark. I unpacked, put on the wheels, put in the correct oil level, hooked a propane cylinder to the 9500DF, pushed the remote start button, and the generator started immediately. I researched all buying options, and the 9500DF is truly the best answer to power outages. Since I purchased the 9500DF, I have purchased a transfer switch and a 50 amp power cord. Excellent product so far; the true test will be when the power goes out, but I feel well prepared with 9500DF. (I prefer the power strip).

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 2, 2024
ldgoff
5 out of 5 stars review

No More Power Outages!

I bought this in late July, and opted, since it was transfer switch ready, to install it, so I purchased a 15FT 50 Amp Generator Extension Cord and Power Inlet Box Combo Kit with Locking Connector, and the generator interlock device. Yesterday, I received the generator and today it is running. It powers everything in the house, including two A/C units!!!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 17, 2023
Michelle C
5 out of 5 stars review

Lots of Power

We went big and bold, and are so glad that we did. We don't have to worry about running two or three things at a time in addition to our refrigerator and freezer. We live in an area where our power can be out for 5 to 7 days and this is huge improvement over our smaller generators because we can keep our food safe and have light and a way to cook. It is the best generator we have ever had and we are very pleased

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 29, 2020
SeanT
5 out of 5 stars review

Amazing Quality

Purchased this generator a couple weeks ago and finally got it out of the box. Was well packaged and had no damage. The generator itself is very nice looking and seems to be well built. Came with oil and everything needed to start (except fuel obviously) including a fully charged battery. Filled with some gasoline and press start button. It fired right up and has a automatic choke which was a pleasant surprise. It is fairly quiet considering the price and size. Also came with remote start and a battery tender that just plugs into the control panel. Overall with only having used it 15 minutes, I would highly recommend this generator. Hopefully it holds up and provides the back up power when I actually need it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 17, 2024
BBB3
5 out of 5 stars review

Great features and quick start up.

I have only just purchased the Westinghouse WGen9500 generator. The install of the legs and wheels were simple and initial start up right out of the box was quick and easy. There was enough charge in the battery to actual start the unit with the push button. The test run was smooth and not as loud as some other generators that I have been around. I have an electrician coming to my home tomorrow to install a transfer switch. My home is 100% electric; heat and well water and we tend to have power outages often. Wind and rain take down tree branches and leave us not only in the dark but no heat or AC and without water. I will no longer have to stress the loss of my food in our freezer or be inconvenienced without water, heat or cooling. Thank you Westinghouse.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 30, 2023
Rbart
5 out of 5 stars review

Easy to setup and easy to use.

My Westinghouse Wgen 9500DFc generator just arrived. I immediately assembled the feet and wheels, which was all the assembly required other than adding oil and plugging in the battery. The assembly was extremely easy but you may need some help lifting and moving the generator until the wheels are on. The instructions are illustrated and easy to understand. I've tested the generator and it starts right up. It runs smooth but it's not quiet. I have no doubt that my 9500DFc will deliver the power I need when I need it during an emergency. The peace of mind that comes with owning a reliable dual fuel (gasoline and propane) generator has already begun. So far I am pleased with the purchase. I highly recommend the Westinghouse Wgen9500DFc.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 24, 2022
Geoffrey Agueze Jr
5 out of 5 stars review

Ease of functionality

I purchased this back in August of 2022, and now that winter months have rolled around and power outages are common, I was finally able to put it to use. The machine has a very simple startup, it runs smoothly, doesn't cause much of a stir, and is highly effective at this time of year. I suggest buying this product, it may be expensive, but it's a great investment for the family.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020