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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 2,681-2,690 of 29,135 reviews
Aug 12, 2024
Miroslav
4 out of 5 stars review

Just saved us from the power outage after Debby

Decent generator, it was powering our house for around 6 hours and burned about 2/3 of the propane tank. Two caveats - it is a bit too noisy, and the power input was a bit uneven, so the APC UPS was constantly reporting distorted voltage and switched back to battery.

Review from westinghouse.com
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Jan 16, 2024
Fred M
5 out of 5 stars review

Worth the purchase, and well-built generator

Received this generator a few months ago, the directions and assembly guides were easy to follow and setup was a breeze. The generator started right up in all three functions, instructions were very simple. Using propane to operate this unit is very safe and less of pain to use the fuel tank. Dual fuel operation makes it way easier to use. Had a transfer switch professionally installed on the house and connected the generator to ensure it would run essential appliances during a power outage, and it was successful. Both the house and the generator performed as expected. I feel confident that this unit will provide the power needed to keep us safe for future storms to come. I would definitely recommend this unit to all of my friends and family members . PROS:The generator performed well with no problems. Started up with little to no issues. House appliances operated efficiently with zero to no affects on the generator. Start up and assembly guides were easy to follow and setup. Overall, we are very satisfied with this purchase - CONS:Did not attempt to turn on the house HVAC system due to concerns that it may put unnecessary loads on the generator.

Review from westinghouse.com
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Nov 13, 2020
Drebello
5 out of 5 stars review

Awesome features

Better than expected. I bought this unit to replace an old tired unit and what a difference. The remote start in the propane is such a nice features right out of the box added the oil hooked up the propane and hit the start button it fired right up very happy with my purchase.

Review from westinghouse.com
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Jan 23, 2021
Njohn68
5 out of 5 stars review

Excellent quality

Solid construction, smooth running and quieter than expected. Setup was a breeze and first startup went without a hitch at close to 0 degrees. Electric start and included trickle charger are a big plus for me and the remote fob is a nice touch even though I don't see myself using it much. I love that it's transfer switch ready and has such a long run time with its larger than usual fuel tank. Overall a great generator that provides plenty of power to keep the essentials running during cold Maine winter outages. An easy 5 stars.

Review from westinghouse.com
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Oct 9, 2022
Editor
3 out of 5 stars review

Good Generator: Some Problems

It's basically a good generator, but came with some problems. It was a brand new generator out of the box. The 4-stroke engine ran fine, but there was no power coming out of the 120V AC outlets. It did not matter what 120v appliance/device you plugged into the outlets. The main breaker was not tripped. The individual circuit breakers at the outlets were not popped out. I turned the whole generator on and off a few times without any attached load but there was no change. I even pressed the red button on the side of the outlet case with the possibility that this is a reset. No change. The display on the Data Center said it was producing 242 volts at a frequency of 62 hertz. [This indicates it still had it's residual electromagnetic field.) Basically, the Data Center showed the generator was producing voltage, but that voltage was not reaching the outlets. After more investigation, I found the cause of the problem. Both 120V GFI outlets came tripped from the factory. I reset them and got 120V across the hot & neutral on all four outlets now. I also got 120V from each hot to neutral on the 30A & 50A outlets. Hopefully, this review might help someone else who encounters this problem.

Review from westinghouse.com
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reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.

Dec 1, 2023
DoityourselfwheneverUcan
5 out of 5 stars review

Seem very well built

Just received this. Have not run yet. Seems simple enought to operate. The wheels were fairly simple to attach if you have it propped up. The instructions on the oil level did not make sense though. Not screwing the dipstick back in seems hard to accurately see the level. Even when I screwed it all the way in, the full container of oil supplied only read to the bare minimum operating level. I'm not very pleased with that but I will talk to a tech to see what I need to do.

Review from westinghouse.com
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Nov 17, 2021
dave311
5 out of 5 stars review

Great power. instant start.

bought this about a month ago. as soon as it was delivered i had to put in gas and start it up. set-up out of the box was a breeze. machine started instantly, and was not as loud as other generators i have used. when our power goes out this will power my entire house.

Review from westinghouse.com
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May 2, 2020
Doug from Ohio
5 out of 5 stars review

Arrived in perfect shape. Started right up.

Delivery was 3 days and the generator showed up in perfect condition. Followed the directions to put in the oil, connect battery, attach wheels and handle. I connected it to a propane tank. It started up right away with the remote and appears to operate fine. Voltages all look good but I haven't had it under any heavy loading yet. I really like the controls and look of the generator. The propane option is great to have. Very pleased with my purchase. I do think they should upgrade the plastic wheels for this heavy duty generator. If they do, please send the newer heavy duty wheels out to those of use that have purchased this generator. Thanks in advance.

Review from westinghouse.com
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Aug 7, 2020
brand316
5 out of 5 stars review

Terrific Generator

I received the generator during a blackout. It was easy to assemble and worked immediately on the first try - using propane. It has been running about 4 hours and have used about half of a 20lb tank of propane. So far it is performing above my expectations - It was on backorder for a while but I'm happy I didnt compromise and waited. The design is well thought out and easy to operate. The remote, funnel and tool kit are nice touches. Only two negatives - It arrived intact, but I was surprised at the packaging - it could have easily been damaged if not handled properly. Also, it is louder than anticipated. The spec is 73 db. From 50 ft away, my db meter averaged 83 db with a high of 87 db.

Review from westinghouse.com
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Mar 13, 2024
mountainNEman
5 out of 5 stars review

Exceeded expectations

I purchased this mainly for a new build until I have electricity brought to the property. I needed the two fuel options (Gas & Propane) since the site is a bit isolated and wanted to make sure I have redundant options to keep operating. I have used this to power my welder as well and it does not faulter meeting the demands of the welder.

Review from westinghouse.com
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