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Member ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)

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Showing 2,671-2,680 of 29,135 reviews
Nov 15, 2020
Smokeeater349
4 out of 5 stars review

Solidly built unit

Purchased this generator just in time to use it for hurricane Delta. We were out of power for three days and it performed flawlessly. Started running it on propane till I could get gasoline, it consumed a 15lb bottle of propane in about 6hours that's running 3 small window units a couple of floor fans, lights and some small electrical appliances, on gasoline I think I got about 10 to 12 hours. Also would turn it off and give about 6 hours of cool down time as these class of generators are not rated for continuous duty. Only reason for not giving 5 stars is when running on propane when you turn off the unit you must turn off your bottle or it will bleed off propane and empty the bottle.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 30, 2023
rightonthedot
5 out of 5 stars review

They fixed the complaint

The biggest complaint I saw before buying was the 50a plug being right over the wheel, making a hard connection. They've swapped the outlets, so the 50a is now free and clear, works great. Ran the generator a few hours yesterday and today and it works like a champ. great product.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 10, 2020
Indazole
5 out of 5 stars review

Started right up

Bought this unit at the end of last year and haven't touched it until hurricane Isiais knocked out our power for almost a week. Started right up, ran on both LP and gasoline and kept our refrigerators running without issue. Nice selection of outlets, compact size and remote start are all great features.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 9, 2023
HappyWithMyGenerator
5 out of 5 stars review

Easy to set up and works great!

We bought this generator a couple months ago and had not needed it until last night. Strong storms came through and out power has been out for 19 hours at this point. We unboxed it and installed the feet and wheels in no time and hooked it up with Propane since we didn't have any gas on hand. It ran great. We got gas this morning and it switched easily over from Propane to gas. We have it hooked to the house via a transfer switch so other than the A/C, we can run everything. I has clothes in the washer and dryer when the power went out and was able to finish the m up after hooking up the generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 3, 2021
Hazzard
5 out of 5 stars review

Better than expected!

I'm extremely impressed with the quality and functionality of this generator. Dual fuel, remote start/stop and tons of power. Not too loud and starts up easily with the push of a button. Easy assembly, as well. Great price compared to other generators that offer less features and less power.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 25, 2024
Redviper
1 out of 5 stars review

Won't start

I purchased this generator 3 months ago, and luckily I didn't need to use it, however I did turn it on twice just to run it. The first time it started up after a few times and I ran it for several hours. A month later, I tried running it again and it took a longer time to start it. After awhile I was able to run it for several hours. Today, I am trying again and it starts up, then shuts down after a minute or so. After I purchased this generator, I was asked to write a review and I would receive a cover for the generator, however I never received the cover. I also wrote the review based on the first time starting it. My brother is still trying to get it to start.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for sharing your feedback with us. We’re genuinely sorry to hear about the challenges you’re facing with your unit. We appreciate you bringing this to our attention, as we are committed to ensuring your generator performs to your expectations. Our team is working diligently to restock the generator cover as soon as possible. In the meantime, please feel free to reach out to us at westinghousevip@wpowereq.com with any additional questions or concerns—we’re here to help! Thanks, Sydney, Westinghouse

Feb 2, 2021
ThomC
5 out of 5 stars review

Super Powerful - Dual Fuel - Simple Setup

Bought a WGEN9500DF for Xmas for myself. Old gas generator was just painful. What a great generator so thanks Westinghouse. Setup was simple The remote/push button start could not be any easier. Choice of gas or propane. Has all the connections I need and this unit runs my entire 330o sq ft home. Bought in November but setup this weekend with the impending East Coast storm.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 2, 2022
Maxi-ME
5 out of 5 stars review

Easy assemble. Starting issues but quickly solved

I bought this in winter for backup support of the house. The equipment was easy to assemble, and it comes with a good set of instructions. I did have problems starting the unit, the issue was solved by calling tech support and following instructions on the phone. Just a little bit of starting fluid worked perfectly. They have a very good team.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Mar 26, 2022
GaGen9500DF User
5 out of 5 stars review

Love the Dual Fuel and Remote Start

We bought our WGen9500DF to have as a power back up at home since we are total Electric, we love it and actually use it for many things around our property while doing projects. Love the Dual Fuel ability and the Wireless Keyfob Remote start. We love the features on this unit.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Dec 2, 2021
StickMan
5 out of 5 stars review

The Complete Package

When going for emergency back-up power don't short change your self! I did a lot of research which resulted in a great choice - the 9500DF. You won't regret buying this powerful, full featured generator. Unlike some competitors this one comes with wheels, handle and battery plus the adapter for propane tank. I bought the extra power of 9500 running watts so the engine will not strain under 7500-watt load. . I barely notice when i turn on a 1500 watt space heater. Fill the oil on a level surface and you may need a little more than what comes with it. Even though it has an automatic choke when using the remote, I found the manual choke led to faster starts. I couple with a 10 circuit, 30-amp transfer switch and feel confident that my family will not be left in the cold and dark this winter -all at far less cost than a standby generator.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020