I purchase this last week and received today. Everything came in great condition - shipper was 5 stars as well. Assembly was easy. Hooking up the negative cable on the battery took a few tools, but item came with some tools as well. The instructions says something about needing two persons, this has to do with getting the generator off the wooden crate it was sitting on. Well one person can do it, my solution was with small ramp from some scrap wood, probable the most difficult of the assy. Started up 1st try on gasoline per instructions, same with fob. I still have to test with propane (my propane 5 gal tank had rusted on to the past cable - soaking with WD-40). I will be wiring to house in couple weeks ahead with licensed electrician. But so far am very delighted.

I was looking for a Dual Fuel Generator and Westinghouse had what I was looking for. It is powerful enough to run my entire house during a power outage. One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.

That 74dB in the specs is at idle, producing no power. Running, it checks out at 79-80dB at 27ft even at no load. Same as my 20yo Generac but feels louder. But it runs great on propane and produces clean power, a steady 120VAC at 60Hz. Except at idle, where the voltage runs as high as 149V on each leg and Hz up to 75. I'll just make sure to NEVER connect it to any load with it set to idle. Since it is about the only genset of this size that offer clean power AND runs on LPG, I'll live with the flaws.

Shipping was fast, generator was packed well, no damage in shipment. This thing is a beast! Got it running in about 30 minutes. Connected my compressor to it and it didn't even blink. Like the low idle feature to save fuel. The only complaints I have are that the battery doesn't come out unless the wheel is off. Can't use a 90 degree 50 amp plug because the wheel is in the way. Need a straight plug instead.

It's a strong & good running generator. Unfortunately the providing cranking batter is undersized and the one I received would not start the generator even after fully charging. Otherwise, it cranks great using a small Li-Ion jump pack. Will be contacting customer support.

Overall, I'm very impressed with this Westinghouse generator in terms of both the amount of power it provides, expansion capabilities, quality construction, and versatility of use. I bought this generator to be primarily used for home power in case of emergency. With up to 12,500 watts of surge power and 9500 watts running power with gas, it can handle pretty much my entire house. I LOVE the dual fuel options, as I usually have plenty of propane I can use as well. Even though the surge and running wattage is a bit lower when using propane, I still have plenty of juice to power the necessary items when the grid goes down. Esthetically, the generator is very handsome, with neat lines and logical functionality. I will be using the 30 amp/240 volt plug with a house transfer switch for now, but having a 50 amp/240 volt plug allows me to upgrade in the future. Before I bought this generator, I did quite a bit of research. This generator, the Wes9500DFc is by far the best for the money. I would highly recommend this generator if you're looking for one of the best that combines awesome looks with high performance. POWER…VERSATILITY…QUALTY…you get it plus more with this Westinghouse 9500 DFc generator.

The generator works great. Using with a transfer switch and it produces all the power we need. I would recommend this generator for anyone wanting to power their home during a power outage. We endure Public Safety Power Shutoff events which can mean no power for several days to a week. Deducted a star because it was extremely difficult to get technical assistance. Finally, got some help after 10 business days and it turns out the problem I thought I had is normal. I thought I had an issue with low voltage and RPMs but it turns out it the Smart Idle feature--wish was better explained in the manual. Guess I was not the only one with concerns as I was told there is going to a switch to turn off the Smart Idle feature based on feedback.

Had this delivered and it worked great, but developed a small noise in the starter. Emailed Customer Service and they were extremely prompt addressing this issue, and sent me out a new starter no-charge. Now there's no starter noise, and the generator runs like a freight train!

Needed this the day after it was delivered (hadn't even finished getting it ready yet), and before the electrician had run a 50a outlet. used a long heavy duty extension cord to power my wife's oxygen machine and a few other things. Used Propane and couldn't be happier, now just waiting for electrician to run the actual 50a hookup and I'll be all set. Was easy to setup, ran fantastic, no issues at all. Will recommend to anyone that listens!

Admittedly, I haven't tried powering my entire house yet. I just received the generator and tested it with propane and a hair dryer. But it looks and feels solid. I plan on updating this review after having a chance to fully test the equipment though.