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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Sep 4, 2021
jsjr58
5 out of 5 stars review

Top of the line

I brought this generator in May and have used it a few time when the power went out. We had a 50 Amp connection wired to the house. My house is all elect and the generator ran everything in the house including the AC. I have only used propane up to this point. My house is a 2100 sq ft home and it had no problem powering everything.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 12, 2021
Michael2750
5 out of 5 stars review

Solidly built unit

I bought this generator mid-way through 2020 but was not able to really check it out and write a review until now.. Let me explain I work in emergency preparedness for a large utility and do to the pandemic and multiple storms in 2020, I had to put my new generator on the back burn. I will say that I researched many other units and waited @ 6months for this one to become available. I could not be more pleased wit the quality of the unit and the solid design. Hopefully I will not have the need to use it anytime soon but have great piece of mind that my wife will not be in the dark should we we affected by a storm and I am away working to help restore power for others.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 29, 2021
DrBST
5 out of 5 stars review

Excellent value & features for the price!

I spent months looking for the right generator for my home, no doubt pushing 100 h of research online (and loud eye-rolls from my better half). I debated a whole home generator and, while I could get more power, I could not easily take it with me should I move, plus the significantly higher price tag. For the frequency of power outages we get in central Texas, the WGen12000DF was the perfect mix between power, features and price. Especially attractive to me was the ability for the dual fuel option and the very low TDH% (I didn't want to worry about all the electronics that could be plugged in at the moment when the generator came on). Do your homework and take time to shop around; but if you're looking for a powerful generator you can't go wrong with this one.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 24, 2022
Adopted FL Native
5 out of 5 stars review

Perfect Home Generator

I purchased this generator approximately 1 year ago. I'm a Florida resident who has experienced several Hurricanes. Fortunately we have had none since my purchase. I have run the Generator frequently, in my case on Propane only. I can tell you that the generator responds perfectly every time I routinely "exercise " it. It responds to my household load , Whole house AC, Pool equipment and all. house hold appliances including electric Clothes Dryer, Oven, Stovetop, Dishwasher, Microwave, etc. etc. It works great . Incidentally the Harmonic distortion level of this unit creates a positive environment for all of my electronics including TV, Digital streaming, WiFi... you name it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 15, 2021
J.Le
5 out of 5 stars review

Westinghouse WGen9500DF Review

I bought this for my whole house powered with AC 4 tons. I had plan to buy SoftStart for my A/C if it can't handle it; but I gave it a try first. I can't believe it run smoothly. I built the SunCast garden shed for it for using in any kind of weather. Check out my pictures, hope someone can get some ideas. If this can run on Natural Gas,that's the best.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 4, 2020
redrock
5 out of 5 stars review

Excellent Generator and Satisfied Customer!

I was in the market for a generator with enough wattage to power the majority of my 2200 sqft home and I finally settled on the WGen9500DF. Shipped directly to my door, unpacking and assembly took 10 minutes. Generator fired right up on both gas and propane. I have a natural gas water heater, range, and dryer, so my power needs aren't extremely high. However, this little power house ran my 4 ton ac (hard start capacitor), 2 fridge/freezer combos, numerous lights and other electronics while running on gas for 1 hour without issue. I'm confident when the next hurricane knocks out power, I'll be able to rely on this baby until power is restored. I have not yet had the need to contact customer service yet, however, I've heard/read that Westinghouse is superior to other brands. Another satisfied customer, thank you Westinghouse!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 11, 2020
HappyCAM
5 out of 5 stars review

Built Solid

I bought this at the end of last years hurricane season and just broke it in for the next one. I've run it for about 3 hours on propane in my break-in cycle and changed the oil a couple of times. The only assembly was attaching the wheels and feet which only took a couple of minutes. I took the spark plug off to put a bit of oil in so I didn't dry start and that was easy. I also changed the oil a few times inbetween cycles which was also easy. Started right up the first time each time. Your not going to fit a standard oil pan under it and it is a bit to heavy to lift for an oil change. I just used a small rectangular piece of Tupperware that was looking rank anyway and it worked great.

Review from westinghouse.com
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Feb 27, 2022
bayoubengal
4 out of 5 stars review

LOOKS WELL BUILT!

I have multiple Gensets and have been running different brands for over 20 years. I decided to upgrade to a 50 amp Genset and this have been up and running great so far. First inspection overall was ok and everything looks in order. Installed the wheels and oil plus checked the battery, Surprising the battery was fully charged at 12.6v. Only issues I have was the Genset could have been package better for shipping. The box does not look damage from the outside but after opening and inspection found damage to the cage and trim of the electrical housing. I could not fixed it due to a bent cage. Decided to add oil and fire it up and let the break in period begin. Will this be a problem during shipping because of lack of support inside the box??

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 29, 2020
300blk
5 out of 5 stars review

Awesome features

I recently purchased this for multiple uses but mainly for a backup for my home. I decided on this particular one because of the dual fuel, ease of starting and compact size for its output. It will be easy for my wife to use if I'm out of town working and the power goes out. I have only used it once so far but am very pleased with the purchase.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 6, 2022
OmegaFuego88
5 out of 5 stars review

A life saver

Last year in February, we were caught up in the "Freeze" in Texas. We lost power and suffered thru the whole ordeal. So my wife and I decided to purchase our first Generator and I will say...The best investment we have ever made. We managed to find an 50amp outlet and plugged our house to it...works like a charm, and not only that, my wife was able to set up the generator and hook it up. WE HIGHLY RECOMMEND IT.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020