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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Apr 23, 2021
RJW12
5 out of 5 stars review

Great generator with fantastic capabilities!

I purchased this generator a few weeks ago for backup home power. Having the ability to use gasoline and propane is the greatest capability during hurricane outages when gasoline may be in short supply or storage of it becomes problematic, whereas propane's shelf life is considerably longer and easier to store, best of both worlds is a plus! Able to put out huge wattage that can power nearly everything in my home via 50A hookup and interlock switch. That includes my 3.5 ton AC unit, however, I do have a soft start kit installed to reduce the burden on the 9500df and allow for greater efficiency and increased loads. Started right up on the first try. Extremely well thought out and solid generator. Moves easily with the handle/wheels when needed, and tucks away nicely under my workbench when not needed. Remote start was the cherry on top! Have recommended to many family and friends, and to whoever reads this as well. Cheers.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 8, 2020
kruser
1 out of 5 stars review

Does not start or run on Gas

I bought Jun 19, 2020 and it was delivered Jul 07, 2020. Easy to assemble, but does not start nor run on gas, does great on propane. Drained gas and refilled just to make sure, but still no start nor run on gas. All switches/connections verified.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Nov 19, 2020
Russiet
4 out of 5 stars review

Fantastic, but...

You cannot use it as a standby generator. The RUN switch cannot be left in the run position with the motor off. If you do, the battery will run down. In the run position I'm told that a trickle charger should not be used. The big reason why I bought this was to avoid having to trudge outside in the middle of as snow storm to get it started. Granted, it then is just the flick of a switch and a push of a button, but I'm telling you, the snow and ice storms around here will require full winter garb before getting to the generator. On top of that, I'm recently disabled, leaving my wife to this task. Both she & I thought it was going to be started from inside. Major disappointment. Theoretically, I could hard wire a leg of the run switch to inside the house. Then I could control it all from inside. But, I'm sure Westinghouse will consider this a violation of sorts, and void the warranty. I'm having an electrician out to the house to get his opinion. What it comes down to is this: Why have a remote start key fob if you need to go to the generator first in order to use it? Now the good stuff. Once it's running and hooked into our transfer switch, it powers along without a hiccup. Well pump comes on, and the motor doesn't even hint at strain. The unit, for its weight, is relatively easy to roll around. Controls, outside of above mentioned obstacles, are well laid out and easy to understand. Dual Fuel. Ahhhh, very nice. In the future I will be running on a dedicated propane tank, but for now I'm on gasoline. The same electrician will be installing a service interrupt automatic transfer switch to replace my manual transfer switch. This is going to be great, once I figure a way around the fact that this generator can't be left in the power-up ready position. It is not a stand-by generator if you have to stand by it to make it run. What good is a remote start remote start if you have to walk to the generator first?. I'd like to see any one argue against that if you were in my shape. I can barely walk at this point.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 2, 2019
A Daughter of God
5 out of 5 stars review

This is a solid heavy Duty machine

This is a Heavy Duty machine that every body that can afforded should have one for any circumstances in need special in emergencies in your house or a business, living in my childhood in a 3rd world country and now in a state that hurricanes at all levels likes to visit constantly this product after God can save you even your live, don't hesitate thinking twice to get one of this, We just got ours and haven't use it jet, I'm opened just now from the box and even If I never use it I have a relieve that it's there when I need it, looking forward to turned on to see if everything is in place!! So exited!!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Sep 4, 2020
NJ G
4 out of 5 stars review

Very powerful generator

I bought this generator last week, and it seems perfect to run all my electrical appliances during a power outage! One small problem with attaching one of the legs. The threading in the screw hole is messed up and the screw won't go in all the way.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 6, 2025
Aircraft
5 out of 5 stars review

So easy to use

This is the simplest generator I've ever bought. Directions are right on. So many features for a great price. We love it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 4, 2025
montana roger
5 out of 5 stars review

New Generator

I bought the Westinghouse generator a month ago, & I'm very happy with the product. Installation only took minutes & the unit is easy to run.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 22, 2025
cxzei
5 out of 5 stars review

Great generator

I bought this a few months ago, and I love the security it provides. Without power, I would not have water, so this generator is a lifesaver.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 13, 2025
Life Saver
5 out of 5 stars review

Generator WGen9500TFC

Just open on June 8, 2025 getting ready for hurricane season hooked it up to propane and sounds amazing . Very Happy with our purchase .

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 7, 2025
Burchie
5 out of 5 stars review

Portable generator

Just picked it up today so haven't used it yet. Hoping it will work well if we lose power and have to use it.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020