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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 1,521-1,530 of 29,135 reviews
May 5, 2026
jbjennelle
5 out of 5 stars review

It Works

It works. Love being able to use gasoline or propane.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 5, 2026
Mac’s backup
5 out of 5 stars review

Great Product

Very happy with this generator. Clean, easy to use.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 29, 2026
ARE YOU DONE
5 out of 5 stars review

STAND BY GENERATOR

Easy to assemble , clear operating instructions.SAVED THOUSANDS.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Aug 10, 2024
Nicktheknight
5 out of 5 stars review

A dream machine

Like millions of other folks in Harris county, we were without power for over seven days. I bought this to be insurance against ever having to live through that again. I have mine ready to go now with a 50 amp cord and natural gas hook up. I tested it and it had no problems running two window units, numerous lights, refrigeration, and washing machine. Starts right up and runs like a dream. I am actually looking forward to loosing power so I can really enjoy this thing. Additionally, Westinghouse is great because they include in the box the natural gas hose, LP hose, oil, etc.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Apr 23, 2021
RJW12
5 out of 5 stars review

Great generator with fantastic capabilities!

I purchased this generator a few weeks ago for backup home power. Having the ability to use gasoline and propane is the greatest capability during hurricane outages when gasoline may be in short supply or storage of it becomes problematic, whereas propane's shelf life is considerably longer and easier to store, best of both worlds is a plus! Able to put out huge wattage that can power nearly everything in my home via 50A hookup and interlock switch. That includes my 3.5 ton AC unit, however, I do have a soft start kit installed to reduce the burden on the 9500df and allow for greater efficiency and increased loads. Started right up on the first try. Extremely well thought out and solid generator. Moves easily with the handle/wheels when needed, and tucks away nicely under my workbench when not needed. Remote start was the cherry on top! Have recommended to many family and friends, and to whoever reads this as well. Cheers.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jan 19, 2022
Red080536
5 out of 5 stars review

Exceeds all my needs

This generator replaced a smaller one I bought during the ice storm of 2008. I have a sump pump to keep my cellar dry. If my furnace, well pump and sump pump were all running at the same time and I had one too many lights on the generator would trip and I would have to go outside and reset. With this new generator I don't have that worry anymore. Great product!

Review from westinghouse.com
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Aug 18, 2021
SirWalt
5 out of 5 stars review

Powerhouse

I set this generator up to run my house. Plugged it directly to the breaker box from the 50amp plug. It worked flawlessly. Only had a bit of a drag on it when the a/c kicked on (as expected). Carried the load easily on propane. It is pretty quiet for a generator this size. I couldn't be more happy.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Oct 19, 2022
Snakeiis
2 out of 5 stars review

Not Impressed

So, I set up Gen. Missing bolt for battery. Found a bolt and installed. Filled with oil and started without load. Looked around a saw gas shooting out near propane hookup and cooling fan was sucking it in and spraying all over Gen. Shut down and traced back under air filter. Removed lower housing for air filter and found one of the bolts loose too. The fuel shut off pushed out of the housing also when we tried to troubleshoot and lost more gas. Found one of the fuel lines cracked at clamp. I replaced the line. Running ok.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from Customer Care

We are sorry to hear about the issues you experienced with a new product. We will contact you shortly to learn more about the issues to share with our quality and engineering team.

Apr 22, 2022
Peggy L
5 out of 5 stars review

Perfect

Arrived in perfect condition. Followed enclosed instructions and it started right up on propane. Ran for 30 minutes. No issues. Paired the remote. Used the box for cover in garage by cutting handle and wheel slots. Came with nice oil drain hose connected. Did not attach lift hook so it would fit in space I had for it and in box for dust cover.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jul 29, 2021
golf guy
5 out of 5 stars review

Easy Start. Quiet, low harmonic Distortion

I bought this unit a month ago. Semi Truck delivery to my home a very pleasant and helpful driver unloaded this unit from his truck with a motorized fork lift/dolly. He delivered it into my garage. Unpacking an extremely well packaged and protected item like my generator was a bit of a challenge however the effort was well worth revealing a fabulous new Westinghouse generator in perfect condition. I went through the stop procedures, minimal, plugged it into my home system and with a touch of a button was generating Low Sine 240 volts to power my entire house including my whole house AC. Only run on propane so far hate to put gas into it yet :=). Works great low noise level 74 Db especially compared to my replaced Honda EB 11000. Thank you Westinghouse.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020