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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 101-110 of 29,135 reviews
Feb 21, 2026
Gotitdone
3 out of 5 stars review

So far so good

Just received my WGen14500TFc yesterday and put it all together. Added oil and hooked up propane to start the break in before hooking it up to house. It started in about 3-4 tries. I did run a couple shop lights and a fan on it and it did fine. Can't get the key fob to work at all tried several times. Also came with a scratch on the right-side valve cover that has the yellow oil fill screw cap on it not happy about that. Also, pretty disappointed that I can't order oil filters, air filters for it which are out of stock. Wish there was a part number I could get at my local parts store. I live 25 miles out in the country and like to have oil and air filters spark plugs on hand when I need them. I am giving 3.5 stars for now and will update this review once it gets the 5 hours break in and hooked to my house for final test run.

Review from westinghouse.com
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Feb 5, 2026
Mickey 67 Fastback
5 out of 5 stars review

Great features just what I was looking to buy.

I bought the generator this week to replace my old one. It started right up and powered the house. Much easier to start than the old one. It was an easy set up and easy to use. Love that you can turn the battery off and on, also easy charging station. Looking forward to many years of use!

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 7, 2025
Mjones44
5 out of 5 stars review

Easy set up!

Received our new generator in January and now feel we are really ready for hurricane season this year. While it is dual fuel we will use solely the propane fuel to alleviate all the maintenance required with gasoline. Great product with easy set up instructions. I will update if we have to use it this year.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 28, 2025
James.T
5 out of 5 stars review

Awesome Generator!

This generator is amazing! I switched to the Westinghouse from my old generator which could hardly run one thing at a time and the new Westinghouse can run pretty much my entire home. Love the push button and remote start, it makes everything sooo much easier.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 18, 2025
MARUCHY
5 out of 5 stars review

Generator Westinghouse WGen9500DF

After testing the Westinghouse WGen9500DF generator, I can say without hesitation that it's one of the best backup equipment investments I've made. I bought it primarily as a power source for home emergencies. The Westinghouse WGen9500DF isn't the cheapest generator out there, but it's definitely one of the most complete and reliable in its class. It's perfect for those who want to be truly prepared. This isn't a lightweight unit—it's serious equipment for when you need real, dependable power without fail.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 15, 2025
Allee
5 out of 5 stars review

Excellent product, great price.

I purchased the WGen9500DF to power my 50-amp travel trailer. I was very pleased with the minimal assembly and easy start-up, fresh out of the box. I enjoy the dual fuel option, and the remote start is an added bonus. I am really looking forward to putting this product to use this summer.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 7, 2025
BillyBob55
5 out of 5 stars review

Bought for emergencies

I bought this to run our camper and essential lights/outlets/appliances in our house in case power goes out. Haven't had that opportunity yet but love the different power outlets, power, and other features. I'm actually ‘breaking it in' as we speak. It is somewhat loud but guess that's necessary for that amount of power. Btw love that in can run on LP Gas as well in case we can't get gasoline. Confident it will meet our needs in an emergency.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 7, 2025
Steve_SWFL
5 out of 5 stars review

SUPER EASY SETUP

I pulled this new dual fuel generator out of the box, installed the wheels and two feet, added some oil and gas and then was ready for the moment of truth. I flipped the switch and pushed the start button..... and .... it started right up with no problems! I haven't hooked up the 50A outlet to my home's 50A lockout connector, but will do so before the hurricane season starts here in Southwest Florida.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 13, 2025
Cajun Tom
5 out of 5 stars review

Easy Setup - Easy to Use

Purchased this unit as an emergency back up power unit. Due to hurricane season right upon us, I needed a tri-fuel generator that will run most of the crucial appliances in my home. Although the unit is very heavy, it was easy to unbox/unpack and attach the wheels and feet. This is the first step in the set up. Adding the oil was also very easy with the custom funnel and finally connecting the battery. I first ran the unit on propane and then on natural gas; the unit cranked up on the first try each time. It ran very smoothly. The electric start is very easy and a game changer. I did not run the unit under a load; I'll do this later. Very Pleased...I'm hopeful this will give me many years of service.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 7, 2025
ToofDocta
3 out of 5 stars review

TBD

Just received my WGEN14500TFc, I wanted the 20,000W but that was out of stock everywhere so very disappointed. Now Westinghouse is coarsing me to leave a review so I can receive my FREE 15' power strip “gift” so I am leaving them 3 stars. Deducting one star for not having my 20,000W model available to purchase and another star for coarsing me to leave a review to get the free 15' power strip cord. Will update review once I get my 14500 up and running AND when my free gift comes.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your initial feedback. We understand your frustration and truly apologize for the WGen20000c being unavailable at this time, it should become available soon. We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem redundant, we do this to ensure that both our retail and shipping partners give the best experience possible. We look forward to hearing how your experience is once you have had some time to fully utilize the WGen14500TFc. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thanks, Sydney, Westinghouse