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Customer ratings & reviews for
WGen12000DFc with 15000/13500 Peak Watts and 12000/10800 Rated Watts
4.8 out of 5 stars
stars29.1K ratings29.1K reviews
  1. 5 stars86% (25K)
  2. 4 stars12% (3,481)
  3. 3 stars1% (314)
  4. 2 stars0% (95)
  5. 1 star1% (181)
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Showing 111-120 of 29,135 reviews
May 13, 2025
JohnTS
5 out of 5 stars review

Versatile and well built

I purchased this dual fuel generator to provide backup power during winter storms and for projects around the house. After some minimal assembly and filling the oil, I started this following the directions. Using propane this generator fired right up and provided all the power I needed for the large weekend project.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 12, 2025
Hilgy 1957
5 out of 5 stars review

Worth the money!

I purchased this generator less than a month ago. Directions were very simple and easy to understand. I had generator running in less than 15 minutes. I put it to the test on day 1. Connected my 50 amp cord to the breaker box and ran everything we needed. Generator ran 2- 12,000 btu westinghouse mini-split systems, tv, dvr, lights, fridge, microwave, well, and hot water tank without missing a beat. Great product

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 15, 2025
Allee
5 out of 5 stars review

Excellent product, great price.

I purchased the WGen9500DF to power my 50-amp travel trailer. I was very pleased with the minimal assembly and easy start-up, fresh out of the box. I enjoy the dual fuel option, and the remote start is an added bonus. I am really looking forward to putting this product to use this summer.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 7, 2025
Mjones44
5 out of 5 stars review

Easy set up!

Received our new generator in January and now feel we are really ready for hurricane season this year. While it is dual fuel we will use solely the propane fuel to alleviate all the maintenance required with gasoline. Great product with easy set up instructions. I will update if we have to use it this year.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Feb 21, 2026
MB91
5 out of 5 stars review

Very satisfied...great addition

I bought the unit in anticipation of an extended power outage related to a forecast ice storm. Although the storm was less severe than anticipated and we never lost power, I'm thankful that I made the purchase, as this had been on my list for quite a while. I tested the unit recently and everything works great. Very happy with the product so far and this will reduce anxiety for any future extended power outages.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 5, 2025
BAP5
3 out of 5 stars review

Worked great for the first use, then...

This generator worked great during the first use. Afterwards, I have been unable to get it to crank. I'm assuming gas was left in it when put in storage and it needs to be cleaned. This would be operator error. So I am unable to attest to the true quality of the generator itself. I know others who has had great success with using this same generator model.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 7, 2025
ToofDocta
3 out of 5 stars review

TBD

Just received my WGEN14500TFc, I wanted the 20,000W but that was out of stock everywhere so very disappointed. Now Westinghouse is coarsing me to leave a review so I can receive my FREE 15' power strip “gift” so I am leaving them 3 stars. Deducting one star for not having my 20,000W model available to purchase and another star for coarsing me to leave a review to get the free 15' power strip cord. Will update review once I get my 14500 up and running AND when my free gift comes.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
reply from eComm

Hi, Thank you for your initial feedback. We understand your frustration and truly apologize for the WGen20000c being unavailable at this time, it should become available soon. We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem redundant, we do this to ensure that both our retail and shipping partners give the best experience possible. We look forward to hearing how your experience is once you have had some time to fully utilize the WGen14500TFc. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thanks, Sydney, Westinghouse

Aug 26, 2025
Brian77008
4 out of 5 stars review

Wgen14500tfl

I bought this generator as a home back up generator and have it connected through my electric panel with a 50 amp breaker I have a 3200 ft.² home with an additional garage apartment that is 600 ft.². This generator is able to run my whole house, including three air conditioners. I have a 4 ton, a 2 ton and a 1 ton. The 4 ton and 2 1/2 ton are for the house and I put soft starts on them. The 1 ton is for the garage apartment with no soft start. I have used this generator during power outages, and it will start and run all three AC units as long as they do not start at the same time. I've had no issues with the generator stopping during AC starts. I just hear it changing to a low tone as more load is put on it, but it has never stopped. I would recommend this generator for anyone looking for a home power back up.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
Jun 19, 2025
Golfer Guy
5 out of 5 stars review

Rock Solid Unit

Set the unit up following easy to follow instructions. The included oil funnel made the oil install a snap. I hooked up my propane and I'll be doggone...it started on the first try. Totally convinced that this unit will be there for me when called upon. Glad I chose Westinghouse.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020
May 26, 2025
Volfy
5 out of 5 stars review

Excellent Quality and Value for the money

I just bought this to replace my Firman generator. I much prefer the control layout, especially the natural gas inlet. My gas hose is 3/4" so I have to upsize the inlet quick connect. The gas inlet port on the Westinhouse is right out in the open and very easy to swap out. The gas port on the Firman was PITN to change out. The 9500 Westinghouse is about the same size and weight as my old Firman 7500.

Review from westinghouse.com
Helpful?4CSBFG7V898K13602358020