We had looked at many different pergolas before deciding on Backyard Discovery. We could not be happier with the quality, beauty and quality of the product. We are so thrilled to have added beauty and value to our property and look forward to years of enjoyment.

I was impressed with the thoroughness that Backyard Discovery puts in their products. Written instructions and an app, some tools, and extra hardware. We stained the wood before assembly and carefully followed the instructions. It did take three to erect the posts, but the final construction was by myself. I highly recommend Backyard Discovery.

We bought this a couple months ago and finally had good enough weather to build it. I loved the cedar smell that filled our garage! It came in 4 boxes. We stained all the pieces before assembly in our 2 1/2 car garage. We were able to lay all the pieces out on saw horses and the staining process took 3 days to get all pieces stained. The instructions were easy to follow and it took my husband and I two days to assemble without any help. They recommend 3-4 people to help and that's a great idea but if you can't get the help 2 can put it up. You just have to be able to work together!! We weren't sure if we were going to put the small top pieces on but we're glad we did and we love it. Good quality. We were very impresed with the whole process. From ordering to sitting under our new pergola... we love it! I would definitely recommend this product and company. We have no complaints at all.

We did a major backyard makeover and wanted a structure for shade and design. This pergola is gorgeous! Beautiful color. Great quality and price. I can’t believe this is my patio! The only thing I would do different is hire someone to install it. I did it with the help of 3 other people over 2 days. The instructions and BILT app were good but said you needed 2 adults. No way. Attaching the main frame pieces to posts was not easy! It took 3 strong men to lift the structure several times to align the holes for the bolts. After that, it was much easier. Overall…beautiful patio addition.

Took my wife and I about 4 hours. Instructions are easy to follow. I was truly impressed with the way it went together. All the pre-drilled holes lined up perfectly. It looks great too. I can’t express how well “machined” all of the parts were. Sometimes, assemblies can be frustrating. Not this one. It was actually enjoyable, to some degree. We are happy with it. Hopefully, it holds up through the seasons.

I bought this a little over a month ago and built it myself, putting in a few hours each day over the course of a week. It was so easy to do myself and I only needed help from my husband and freind with the final raising and connection of the 4 sides. I truly appreciated how easy the instructions were to follow and the instruction app made it even easier. I have built a lot of things using assembly instructions and these were by far the best instructions I've experienced. The quality of the materials was impressive as well. The boards were straight and finished, and the cuts were clean. The grooves and the drill holes all lined up. The final pergola is beautiful. I get tons of compliments from friends now. I highly recommend this pergola for both it's beauty and how easy it was to build.

Have had it for about a month. Put it up in two days; assembled the sides and cross members myself then had help, four of us, stand the sides up in place then fasten the crossmembers with one bolt to keep in place. The next day I permanently fastened the crossmembers, then put the joists and purlins up. Everything fit together very well, accurate holes drilled. Extra fasteners provided are always appreciated as it is easy to drop and lose something. Added fan and propane heater to complete. Very pleased with our purchase.

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

I bought this 16x12 set and put it up very easily between my wife and I with no other help. Instructions were precise and everything lined up. Only disappointment were the cement screws they gave me in the hardware box. 3 out of the first 4 snapped off while screwing them into the predrilled holes in the concrete. I stopped immediately and drove to the hardware store and purchased Tapcon cement scres of same size. it went smoothly with the new screws. It looks awesome!

My wife and I were able to build and install the pergola on our own. We loved the quality of the materials and how all the pieces came together perfectly. We did not have to re-drill any holes. Everything lined up and fit like a glove. One recommendation is you pay very close attention to the diagrams and make sure you are putting the pieces together just like the diagrams. We have a couple that we did not put together the first time correctly.