We bought this a couple months ago and finally had good enough weather to build it. I loved the cedar smell that filled our garage! It came in 4 boxes. We stained all the pieces before assembly in our 2 1/2 car garage. We were able to lay all the pieces out on saw horses and the staining process took 3 days to get all pieces stained. The instructions were easy to follow and it took my husband and I two days to assemble without any help. They recommend 3-4 people to help and that's a great idea but if you can't get the help 2 can put it up. You just have to be able to work together!! We weren't sure if we were going to put the small top pieces on but we're glad we did and we love it. Good quality. We were very impresed with the whole process. From ordering to sitting under our new pergola... we love it! I would definitely recommend this product and company. We have no complaints at all.

I love this pergola! It was easy to put together as it was already precut and stained. Looks awesome next to our pool. I was nervous about if the stain would hold up during the winter, but it looks brand new. This pergola was much cheaper than buying one from Menards or Home Depot. Love it and would definitely recommend it to others!

I bought this a little over a month ago and built it myself, putting in a few hours each day over the course of a week. It was so easy to do myself and I only needed help from my husband and freind with the final raising and connection of the 4 sides. I truly appreciated how easy the instructions were to follow and the instruction app made it even easier. I have built a lot of things using assembly instructions and these were by far the best instructions I've experienced. The quality of the materials was impressive as well. The boards were straight and finished, and the cuts were clean. The grooves and the drill holes all lined up. The final pergola is beautiful. I get tons of compliments from friends now. I highly recommend this pergola for both it's beauty and how easy it was to build.

This comes in four big boxes weighing around 170lbs.each. All boards and hardware are labeled well. Me and a friend pre assembled most of it during the week in my garage. Brought in some more muscle on Saturday to carry the assembled pieces out back to the patio. With three guys we had it up and anchored in about 3 hours. Follow the instructions and lay everything out according to part numbers and you will be fine. Pre assembling saved a lot of time on Saturday.

Everything was very easy to install, I actually did the whole thing by myself (2 people would be faster and safer, but nothing is too heavy to do alone). One piece was broken in delivery, contacting about replacement but didn’t stop me from getting the job done.

This is a great purchase! We can't brag enough about how much we love ours! Easy to assemble. Keep in mind, it takes time, but worth every second! Great customer service! We had 2 small pieces of wood missing for the roof. We received it in 3 days! Amazing unit

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

Printed instructions in combination with the BILD app were well thought out. We suggest that moving the partly-built pergola, setting the feet, moving the pergola off the feet, anchoring the feet, and moving the pergola back on the feet, would be more easily accomplished before the slotted cross-beams are put in place. All in all, this was a worthwhile project, and we're pleased with the look and quality of the pergola.

[This review was collected as part of a promotion.] We planned our backyard patio around the pergola. We laid out the patio stone and ordered what we picked out; unfortunately they told us the stone we selected, or any color stone for that matter, was on back order for 22 weeks. Thank goodness we didn’t order the pergola at the same time. We didn’t want the pergola laying in the driveway in cardboard and getting wet. We had hoped to have everything done for Christmas but thought that was going to be a dream. We checked periodically on the delivery but no one was going to answer. I had counted the weeks out on the calendar and decided to order the pergola. My husband said this is a mistake – the stone will never come in on time. When I ordered the pergola it was scheduled for delivery in 10 days. A few days later the stones came and the crew said they would be on it immediately. Right on time the pergola delivered it silently and in our driveway. Never saw the delivery man or truck. Checked boards and hardware and all appeared fine. The stone completed and we immediately started to build our pergola. My husband and I started and our daughter arrived in time to help. Three days and all is done – one day before Christmas. We celebrated with a dozen family and friends at the table under our pergola. Couldn't be more pleased with our pergola.

I used the optional assembly service and that was frustrating. They went thru several people trying to get it assembled, finally on try #6 we got it done but I wasted a lot of time from work going home just to have nobody show up. It's large and bulky to assemble so trying to do it by myself wasn't really an option. But overall the pergola itself is great. Only complaint is it feels short to me, I wish it was a foot taller