Hello Abee! Thank you for sharing your concerns about the film that develops on your dishes. We understand how frustrating this can be, and we&#39;re here to help!<br /><br />The film you&#39;re experiencing is often caused by hard water, which can lead to mineral buildup on your dishes. Here are some recommendations to combat this issue:<br /><br />Use Cascade Rinse Aid: Adding rinse aid can significantly reduce spots and film during the rinse cycle.<br />Check Water Temperature: Ensure your dishwasher&#39;s water temperature is at least 120°F (49°C). Running hot water from your kitchen sink before starting the dishwasher can help.<br /><br />If you still have issues after checking those steps, we’d love to help you further please give us a call at (800) 765-5516.

Hello! We’re sorry to hear that Cascade Complete Gel hasn’t been cleaning your dishes as expected. Factors like hard water can affect performance. For best results, please:<br /><br />1. Ensure your water temperature is at least 120°F (49°C). Run hot water at the kitchen tap before starting your dishwasher.<br />2. Run your dishwasher when no other major water usage is happening to maintain water pressure.<br />3. Load your dishwasher to allow full spray coverage and make sure spray arms aren’t blocked.<br /><br />If you continue to experience issues, please call us at (800) 765-5516. We’re happy to help!