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Customer reviews for JBL Tune BlueTooth Wireless On-Ear Headphones for
JBL Tune BlueTooth Wireless On-Ear Headphones
4.4 out of 5 stars
stars659 ratings519 reviews
  1. 5 stars71% (466)
  2. 4 stars12% (78)
  3. 3 stars6% (38)
  4. 2 stars5% (34)
  5. 1 star7% (43)

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Showing 491-500 of 519 reviews
Jul 9, 2024
WendyC
2 out of 5 stars review

I love the headphones good quality but suddenly they stopped charging I even used a new charger but it didn't work. My headphones' lifespan probably ended but it said that they last longer than 4-6 years. But mine stopped for half a year, which is confusing. I was just wondering is that normal?

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
reply from Customer Support

Thanks for your feedback. We're here to help. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 520BT. First, power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet then clean the charging port with compressed air. If the power/battery light indicator is On, check the adapter and make sure that the rating is 5V/2.3A or higher. Next is reset, turn on the speaker then press and hold "Volume +" and "Volume -" for more than five seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet to pair it again. If the issue remains, please contact us.

Jan 23, 2025
Alang
5 out of 5 stars review

Best on the market

Hardly ever leave reviews, but these are truly amazing. Have had for 6 months, and work fantastic. Great sound quality. Like almost all JBL products, build quality is top notch. Could throw off a cliff and get run over and still work. Mic is quality as well, so can talk on the phone. Battery life is insane, over 6 months, ive charged maybe 3 or 4 times. Not sure how they managed that. Very comfortable and dont fall off when working out, maybe with running but have never tried. Noise cancelling isnt great, but personally not a big fan of the feature anyway. If you're on the fence between products, definitely try these. And to JBL, thankyou for making quality prodcts at an affordable price!

Review from walmart.com
Helpful?42DM9XQ1L6YT13602018733
Apr 20, 2025
Papaw
5 out of 5 stars review

Great battery and price!!

I purchased these headphones in November of 2024 It is now April 2025 and I have not had to recharge them since day 1. I don’t use them everyday but I do use them 2-3 days a week usually for 2-3 hours at a time so the battery life is phenomenal. The blue tooth range is also great. I do feel like they could be a little bit bigger over the ears but for the price point the sound quality is amazing and with the app you can control the type of sound you prefer. They are definitely not noise reduction headphones but I wear mine when mowing and while running power tools in my shop and they work fine for me. I would definitely recommend these headphones at this price.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Dec 20, 2023
JBlongz
4 out of 5 stars review

Great value and sound.

[This review was collected as part of a promotion.] I use these doing work around the house and while running. The on-ear fit has the benefit of not pressing in my glasses. The sound quality is impressive for such a light-weight headphone. My head is bigger than average, so it fits a little tight, but I don’t mind because it won’t be falling off while jogging. Again, the sound is amazing as usual from JBL.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Nov 28, 2023
Willyloo
5 out of 5 stars review

I love the Jbl app with this headphones

[This review was collected as part of a promotion.] Great headphones for music high on bass the app is a plus you have control over your settings at any time this is a very cool tool Seems like is a noise canceling headphones because I can’t hear outside noise even on low volume

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
May 7, 2025
3kiddosmama
5 out of 5 stars review

best purchase ever

bought these as a gift for my daughter & she absolutely loves them! she found it hard to wear the ones that go into the ear vs. these that go over/on top of the ear. they are not too tight, are easy to size, fantastic battery life! the sound is phenomenal! no cords means it's easier to maneuver whatever you're doing. extremely pleased that I made this purchase - certainly not money wasted (plus they were on sale!!!) 1,000% satisfied

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
Aug 18, 2024
MKE
1 out of 5 stars review

Verified Purchase

Wont stay charges

Wont stay charged

Helpful?42DM9XQ1L6YT13602018733
reply from JBL Support

Thanks for your feedback. We're here to help with your JBL Tune 520BT. Please try using a different power cable and adapter. We also recommend checking the charging port to see if there's any debris or bends. Clean if needed. Try charging the Headphone overnight. If the issue remains, please contact our customer support.

Oct 9, 2024
michael
3 out of 5 stars review

Verified Purchase

not that loud

not that loud

Helpful?42DM9XQ1L6YT13602018733
Dec 5, 2025
KPVa
5 out of 5 stars review

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
May 23, 2025
Mercedes369
3 out of 5 stars review

This is headphone pair number 2 that I have blown in 4 months. If you listen with volume all the way up for about 60 days you will have a speaker that will be blown. Not made for loud use. Great quality otherwise.

Review from jbl.com
Helpful?42DM9XQ1L6YT13602018733
reply from Customer Support

This isn't the experience we want our customer's to have with our products. Our headphones have a one-year warranty. We'd like to assist you directly with the replacement of your JBL Tune 520BT. Please file a warranty claim on our website.