Just received this and assembled it and plugged it in, the light comes on in the back where you plug it in, but nothing works. How disappointing and after how heavy it is to get it in the home, now what am I going to do with a chair that wont even work .Very sad

It is very comfortable and has helped me working through my arthritis and bursitis as far as somewhere to sleep in comfort. That being said…I’m only 5’8” and the back of my ankles hit the end of the footrest. Needs to be longer. After a year some of the material is pealing off. This could be my fault from the heating pad. Finally, I prefer the armrests to fold back and not sideways. They are difficult to open. Overall, the comfort wins to this old lady.

I have had my chair for a couple of days now and I find it to be a very nice piece of furniture. I replaced a Lazy Boy recliner which turned out to be junk. I like the extra storage space in the arm rest this solved my remote problem. I can now store all my remotes in one place this also made my wife happy. The cup holders are very neat they fit my beer can perfectly. The tray table is excellent for my chips and dip. My wife's concern is that I will never get up again for the honey do list. I am 6ft 1" and my feet do hang over the foot rest but the chair is still extremely comfortable and the power button for the recline is awesome. For those of you concerned about the pure leather you are not going to get it for this price get over it this feels pretty much like the real thing. Most folks aren't going to keep a leather chair for as long as the leather will last anyway, I had one I didn't. Overall I am extremely satisfied with this purchase.

I received the recliner last week. Setting it up is as simple as snapping the back rest into the base, no tools required. I plugged it in and it works exactly as I had imagined. Took me about 5 minutes to set it up. The packaging was worn out and I was worried that it would be damaged but it was well protected inside the box. I am about 5' 11'' and my feet do hang out over the edge of the footrest when fully reclined but I find it to be a very comfortable recliner.

Just received my five theater seats and so far I've sent up three of them. The first has one side of it that's not stable. The second one I opened is fine. The third one doesn't work. Flipped it over and found a wire that was disconnected. Now the buttons light up when pressed but chair still doesn't recline but charger works. No sure if I want to even open the other two.

I ordered two of these theater seat recliners with USB ports. I received two recliners that are different item #, different brand , and dont have the same features as what I ordered or as shown. Of course, I didn't realize it until they were unboxed and assembled. Fed ex won't pick up returns that are not boxed. Please remember to check before you open so you are not stuck paying for something other than what you ordered. Reviews only help if you receive what you order and hopefully, this is not something that Sams Club has happen frequently.

I bought this for my husband who has back problems, Parkinson Disease and Dementia. The chair in itself is great. However, either we were sent the wrong cup holders or there is a serious flaw in this design. The cup holders will not allow you to place your cup evenly. They have plastic points in them which does not allow the cup to sit evenly for ANYONE. Since we have had this chair my husband has spilled soda and water many times. If we received the wrong cup holders please send us the correct ones He himself has designed a way to fix this issue....a roll of used duct tape on the bottom of the cup to keep it stable which looks very bad.I would definitely recommend this if not for that one big mistake.I am hoping that the manufacturer will send us the correct cup holders. The last chair we bought from Costco had silver cups with the even bottoms. This chair is not for anyone with upper body disabilities. Recommending this chair but don't buy it if someone you love has a disability and needs to have a cup even in the cup holder.

I love the chair...but the electric motor failed while the chair was in the fully reclined position..Doesn't appear to be any way to manually restore it to the closed position..Chair .is less than 2 years old...and really has not had that much use...certainly not enough to burn out the motor...If anyone has had the same kind of failure..I'd appreciate your advice.

This product arrived and I was able to assemble it without any issues. If I have a criticism it would be that it is difficult to get out of but I am 70 and a lot of things are more difficult to do these days. We'll see how the "bonded leather" holds up over time but for now, it was an excellent choice.

I've had my chair now for over a year and it is quite solid and comfortable. I use the small tray primarily as a mouse holder while having my laptop on my.... laptop. The only drawback I see is that over time the construction of where the tray sets in the chair seems to get a bit off and then the tray becomes uneven. Other than that though, I really don't have any concerns and probably will order another one soon for the living room.