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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 141-150 of 1,513 reviews
Nov 17, 2025
Joyce
5 out of 5 stars review

Verified Purchase

Perfect mattress

We bought this mattress for our daybed on our back porch. It is perfect. Just the right height. It is so comfortable sitting or napping!

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Mar 5, 2023
mvk
1 out of 5 stars review

Verified Purchase

Not medium firm at all

Mattress is too soft, I feel like I’m sinking in. No support whatsoever and I wake up with a sore neck and back everyday.

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reply from Member's Mark

We are sorry the mattress isn't supportive enough for you, mvk. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 1, 2024
BJD
5 out of 5 stars review

Verified Purchase

Great mattress

Great mattress for a great price. We already had purchased a Full and a Twin before. It was delivered in one day!

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Jul 9, 2024
Sophie
5 out of 5 stars review

Verified Purchase

Great Mattress

This mattress has been great for my husband. He is bed bound, and this mattress gives him much needed comfort.

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Jul 29, 2021
Brenda
5 out of 5 stars review

Verified Purchase

Impressed with comfort and price.

Very comfortable, not able to feel any movement when my husband moves or gets up. I haven’t slept this good in a long time.

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Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

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Oct 20, 2025
NA
3 out of 5 stars review

Verified Purchase

Feels more like a soft than a medium

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

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reply from Member's Mark Team

We appreciate your feedback on the firmness of the mattress, NA. If you are unsatisfied with the mattress, please know it can be returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Apr 20, 2024
Bed
1 out of 5 stars review

Verified Purchase

Uncomfortable bed

This bed is ridiculously soft-Not considered medium at all-Horrible bed I will probably be returning it

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Feb 17, 2024
Tabby
5 out of 5 stars review

Verified Purchase

Extreme comfort

So much more comfortable than i anticipated. I dont wanna get out of bed most days because im so comfortable!

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Jul 17, 2021
Perry
3 out of 5 stars review

Verified Purchase

NEW TO BOX MATTRESS

1st time with a box mattress, did not know what to expect, 12" makes for a little taller bed. Had to get used to it. I think I like it.

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