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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,331 ratings1,513 reviews
  1. 5 stars69% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 131-140 of 1,513 reviews
Sep 15, 2023
Beth
3 out of 5 stars review

Verified Purchase

Softer than I read it to be.

Softer than advertised. Thought it would be more firm based on the scale on the details. But is soft. Needs to have a very solid box to be medium firmness. Good quality. Perfect dimensions. Easy to transport in box. Easy set up. It’s a good mattress. Just hoped it would be a little more on the firm side since I have back issues.

Helpful?2P0LE98T4IU013600518415
Nov 22, 2021
Jackie941
2 out of 5 stars review

Verified Purchase

Very uncomfortable

This was the most uncomfortable mattress that I have ever slept on. It sinks in the middle and I could never get comfortable. I was tossing and turning every night until I put my old mattress back on my bed. Thank goodness I still had it. I am currently in the process in returning this mattress. I did last 5 days with it.

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Apr 27, 2024
Timmerz
4 out of 5 stars review

Verified Purchase

TWIN XL

I find it comfortable. The only concern is that if you sit on the edge of the mattress, it would be easy to slide off, If you stay in the middle of the mattress its fine. Being a TWIN XL mattress, it doesn't give much room for error. I purchased the Full size mattress a couple of years ago and I love it which is why I purchased this one.

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Oct 1, 2025
Pained
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

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reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Apr 14, 2026
Mria
5 out of 5 stars review

Verified Purchase

Perfect

Wonderful and comfortable

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Mar 27, 2026
Miss Melissa
5 out of 5 stars review

Verified Purchase

#grandkids are my life💕♥️

Purchased this mattress for my granddaughter, she is extremely happy and comfortable with it.

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Nov 2, 2021
Scooter
5 out of 5 stars review

Verified Purchase

Hotel Premier Collection Mattress

This mattress is wonderful, it is like sleeping on a cloud. I would recommend this mattress to my friends and family.

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Sep 26, 2023
Rodney
3 out of 5 stars review

Verified Purchase

Not firm but soft.

Advertised as medium firm. What we received was ultra soft and after two nights I put the original mattress back on.

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Jun 29, 2025
SJC
5 out of 5 stars review

Verified Purchase

Great deal for a great bed

Needed a bunch of beds for a job-site trailer, this worked great. Bunch of construction guys are happy.

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Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won't loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

Helpful?2P0LE98T4IU013600518415