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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 1,471-1,480 of 1,564 reviews
Oct 18, 2024
Reviewer name: Tall NL
3 out of 5 stars
3 out of 5 stars review

Too floppy

I received a Twin XL mattrass yesterday and returned it this morning. I was excited to see there was a 12inch mattrass available, but it turned out way too floppy. I knew something was up when the mattrass immediately gained its shape after air flowed into the bag containing the mattrass. In my past experience with other purchases several days would pass before the mattrass would reach its ultimate shape.

Helpful?2KZ9C46TI1Q813600518415
Jan 13, 2024
Reviewer name: Nadia
1 out of 5 stars
1 out of 5 stars review

Dangerous

Just reached a year with this mattress and I’ve been wondering why I’ve been sick for months now, come to find out that somehow moisture is accumulating under this mattress which has caused mold! Only reason I gave 1 star is because it’s comfortable. Now I have to figure out where I’m going to sleep and how I’m going to purchase another mattress before I end up in the hospital.

Helpful?2KZ9C46TI1Q813600518415
Aug 6, 2023
Reviewer name: Rich29
2 out of 5 stars
2 out of 5 stars review

Too soft

Bought last memory foam from Sam’s 20 years ago and was very satisfied. Purchased this one today as it was labeled as medium/firm. Way too soft. Old one is discarded but way more comfortable. Will give it a couple more days to fully expand. May have to return, but how? No way it will go back in box.

Helpful?2KZ9C46TI1Q813600518415
reply from Member's Mark

We appreciate your honest feedback on our mattress. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 14, 2021
Reviewer name: lizthegreat38
2 out of 5 stars
2 out of 5 stars review

Comfortable if it wasn’t used

Picked this bed up today and was super excited! It’s our second one so we know what it should look like. Unfortunately, our excitement was diminished when we opened the box. It was not really vacuumed sealed like our other one was. That should have been the first hint something was wrong. Second, the tags were torn off and only the little plastic things that hold them on were left. After we got it on our bed we realized the cover was not straight and one side had weird bumps on it. Also, one end looked like someone had sat on it as it was smashed down (not for the vacuum sealing). Needless to say it was clear this mattress was defective and had been returned, repackaged and resold to us. If you buy one, make sure it is super thin in the vacuum sealed bag. Otherwise, it’s highly likely that it’s been resold. I will say the mattress is super comfortable and our son loves his. Just unfortunate we got a used one! It will be going back tomorrow.

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Feb 10, 2021
Reviewer name: Uchiha
1 out of 5 stars
1 out of 5 stars review

Horrible bed

This bed is horrible, I don’t know how it has so many “great reviews”. We used this for not even a full week, before we get a refund and switched back to our old mattress until we find a better one. Maybe it’s because it came in a box? Idk. All I know is my wife and I both hated this mattress, I’m a heavy sleeper usually don’t wake up in the middle of the night and sleeping on this bed I have multiple times. Very uncomfortable, ended up giving it to my sister. I don’t recommend

Helpful?2KZ9C46TI1Q813600518415
Aug 10, 2021
Reviewer name: ts
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

nice sleep, easy set up

ripples where I sleep - wt 245

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Dec 13, 2021
Reviewer name: Rick A
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective

The mattress was delivered damaged. After being opened a random bump showed up on the middle.

Helpful?2KZ9C46TI1Q813600518415
Jun 20, 2024
Reviewer name: Rob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

It’s soft but that’s what my son wanted

Helpful?2KZ9C46TI1Q813600518415
Dec 11, 2021
Reviewer name: Barroc
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not great

Mattress was not up to my standards

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May 4, 2024
Reviewer name: Dude
5 out of 5 stars
5 out of 5 stars review

Lives up to the rating

I was hesitant to buy, but I did and I'm glad.

Helpful?2KZ9C46TI1Q813600518415