The description says Medium Firm, however this is the softest mattress that I have ever slept on. Not comfortable at all for me. How do I return it?

This mattress is soft but supportive. If you are looking for a firm mattress, this is not it. Don’t think I would buy again.

I have had this mattress for a year and love it. It is so comfortable and cozy. It does fall short on height so the fitted sheets dont fit but I solved that problem with cheap fitted sheet bungie clips that holds the sheet in place. Soft, and comfy.

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

I bought this for my 23 year old (twin size). They have been having the best sleep since they started sleeping on it! Financially and logistically this purchase made sense and we are so happy with it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.