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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,328 ratings1,513 reviews
  1. 5 stars69% (2,312)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 81-90 of 1,513 reviews
Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn't fill out completely but doesn't effect comfort…. To heavy and a little difficult( once out of box ) to exchange

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Dec 22, 2022
Pamela
5 out of 5 stars review

Verified Purchase

New bed for mom

about this bid for my mom who is 82 years old and she absolutely loves it. She has a Tempur-Pedic at home, this bed went in her RV and she said this is the most comfortable bed that she has ever slept on.

Helpful?2P0LE98T4IU013600418377
Oct 1, 2023
Bob
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

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reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Oct 10, 2025
Jen74
5 out of 5 stars review

Verified Purchase

Great for people and pets

First bought a twin for my semi truck, then I bought a king mattress for my house and now this twin is for my Great Dane/ Great Pyrenees mix. She loves her new bed and her flannel sheets with a mattress warmer.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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Dec 31, 2025
Brandi
5 out of 5 stars review

Verified Purchase

Memory foam mattress

My husband and I got this mattress for our son. He absolutely loves it. Money well spent. He's a bigger kiddo and the mattress seems to be holding up great. I wish I didn't spend $1,000 on the mattress I got and bought this one for me as well.

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Aug 7, 2022
K White
5 out of 5 stars review

Verified Purchase

Easy and comfortable

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

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Apr 25, 2025
JLC
5 out of 5 stars review

Verified Purchase

Comfy Sleep

My daughter bought this mattress for a daybed. I slept on it all week for my visit. The mattress was so comfortable! I highly recommend this mattress.

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Jul 11, 2024
ander001
1 out of 5 stars review

Verified Purchase

DEFECTIVE

there is an obvious defect with this mattress, but Sam's will not pick-up or refund because I picked it up curbside. I have no way to return it without renting a truck. HORRIBLE - stay away (see pics)

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Dec 6, 2025
John
5 out of 5 stars review

Verified Purchase

Comfort enters the chat!

I had hip pain every morning...since Ive installed this, no more morning pain! It is cool to lay on, very comfortable and you couldnt beat the price!

Helpful?2P0LE98T4IU013600418377