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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 801-810 of 1,512 reviews
Dec 10, 2025
Jessica
5 out of 5 stars review

Best mattress ever

I bought this for my son's room. He shares his room with his older brother when he visits. They both absolutely love the mattress. He is y as happy to share with his brother anymore lol! Sometimes they've found me napping on it too😂

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Jan 11, 2025
Donna
5 out of 5 stars review

Verified Purchase

Good mattress

The Nectar mattress was not available in time for guests, so I ordered the Members Mark equivalent, and it seemed to be very similar. I did notice that the top fabric bunched up in a few places.

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Dec 24, 2023
FrankC
5 out of 5 stars review

Verified Purchase

Awesome experience!

Mattress is very comfortable. Ordering on the app was easy. Delivery was fast. Setup was a breeze. Just take it out of the box,unwrap and you are done!

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Dec 27, 2023
ADROST
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Dec 15, 2025
RODERICK
1 out of 5 stars review

poor quality

after 3 uses the mattress got a big crease/fold in it despite it being on a solid floor. junk product but what do you expect from a 350 dollar mattress.

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Aug 21, 2020
sleep
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

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Nov 22, 2024
Wanda
1 out of 5 stars review

Soft not medium

This mattress is not medium. It's pretty soft and has no support. May be a decent mattress for a child or teen but a grown adult, no. I do not recommend.

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reply from Member's Mark Team

We're sorry the mattress wasn't right for you, Wanda. Please contact Member Support at (888) 301-0332 and they can assist you with an exchange or return.

Jan 10, 2026
Alex
3 out of 5 stars review

Size Matters

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

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Nov 26, 2020
concorde
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

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May 20, 2021
itsucks
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

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