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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 471-480 of 1,537 reviews
Sep 7, 2023
VB Kev
5 out of 5 stars review

Verified Purchase

Extra good sleepy time

The mattress is cooler than my last one. I immediately slept better from day one. Also bought online cheaper than the store. Free shipping. Will buy again without hesitation.

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Aug 16, 2024
JR
5 out of 5 stars review

Verified Purchase

Works for me

I have been sleeping on my new mattress for about a week now and so far so good. I bought the firm and in my opinion it's a semi firm, not a luxurt plush though. It works for me.

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Jun 7, 2025
Jason
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.

May 20, 2021
itsucks
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

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Feb 18, 2026
Trenise
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Dec 15, 2025
RODERICK
1 out of 5 stars review

poor quality

after 3 uses the mattress got a big crease/fold in it despite it being on a solid floor. junk product but what do you expect from a 350 dollar mattress.

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Nov 4, 2022
Geoff
4 out of 5 stars review

Verified Purchase

Sams Mark Hotel Mattress 12"

This is a good quality mattress for someone who likes a soft bed, this was for a guest bed but it would not be my choice personally as I prefer a firmer mattress. Good bang for the buck though!

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Mar 23, 2026
David
5 out of 5 stars review

ultrasoft king size members mark mattress

This mattress is amazing!!! affordable and comparable to a very expensive mattress. I slept the best I've slept in years last night! highly recommend this mattress!

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Aug 21, 2020
sleep
4 out of 5 stars review

Great mattress

This is a very nice mattress. At first I felt it was a bit too firm, and I prefer a softer mattress that still is supportive. It did take a couple weeks of sleeping on it to start feeling a bit softer and is now the right mix of soft and supportive.

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Sep 9, 2024
Jochst
5 out of 5 stars review

Verified Purchase

An awesome surprise!!

Was greatly surprised by the comfort of a mattress in a box. We ordered the twin in a firm one and it’s great. Haven’t slept on it as we got it for a guest bed, but did lay on it to test it out. Hubby tried it out also and said he could easily sleep thru the nite on it:-)

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