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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 461-470 of 1,537 reviews
Aug 16, 2024
JR
5 out of 5 stars review

Verified Purchase

Works for me

I have been sleeping on my new mattress for about a week now and so far so good. I bought the firm and in my opinion it's a semi firm, not a luxurt plush though. It works for me.

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Nov 22, 2024
Wanda
1 out of 5 stars review

Soft not medium

This mattress is not medium. It's pretty soft and has no support. May be a decent mattress for a child or teen but a grown adult, no. I do not recommend.

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reply from Member's Mark Team

We're sorry the mattress wasn't right for you, Wanda. Please contact Member Support at (888) 301-0332 and they can assist you with an exchange or return.

Dec 6, 2023
KD
5 out of 5 stars review

Verified Purchase

Not too firm and not to soft- just right!

This is our second Member’s Mark mattress. I’ve been referred to as Goldilocks by my husband because of how many mattresses I haven’t liked. This was is just right!

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Sep 14, 2022
kme202
1 out of 5 stars review

Disappointing

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

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Jan 26, 2021
Sanya
5 out of 5 stars review

Verified Purchase

Pleased with this mattress.

So much better than my old Beauty Rest mattress. Not hard and not to soft. First time I have woken up in a while without a back ache. It did have a smell but it went away as it sat. Good price for a decent mattress.

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Jul 24, 2024
Kim
5 out of 5 stars review

Verified Purchase

Perfect

Great value for a good mattress. Not too soft, not too firm. Left to expand for 24 hours though I don’t think it needed that much time. No smells like some other mattresses I’ve purchased.

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Jun 7, 2025
Jason
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

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reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Sep 8, 2024
Artc
4 out of 5 stars review

Verified Purchase

A little too soft

Nice mattress for the price but I would definitely go with the firm instead of the medium. The medium is a bit too soft for me and makes it difficult to move around .

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Dec 23, 2023
Doug
5 out of 5 stars review

Verified Purchase

Better than an air mattress!

Good choice for when I have more guests than beds. And after they've gone, I can put it in a vacuum storage bag and roll it up to put in the closet until I need it again.

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Sep 22, 2024
SMcK
5 out of 5 stars review

Verified Purchase

Oldies but the mattress was a goodie!

I bought this mattress for my sister. She is very happy with it. It was easy enough to assemble that two 74- & 75-year-olds could manage to put it together!

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