Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.4 out of 5 stars
stars2,284 ratings1,077 reviews
  1. 5 stars78% (1,777)
  2. 4 stars7% (153)
  3. 3 stars5% (111)
  4. 2 stars4% (90)
  5. 1 star7% (153)

Member photos

  • +83 images
Sort by |
Showing 41-50 of 1,077 reviews
Jul 11, 2023
onstar
3 out of 5 stars review

Just ok ... chipping issues

We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark

We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.

Aug 7, 2023
Tayfost
1 out of 5 stars review

Nonstick coating is gone after 4 months

Gorgeous set, however I’ve had the set for less than 4 months and the frying pans are totally trashed. I’ve followed the usage instructions as far as hand washing and only using at medium heat, but the nonstick coating is completely gone at this point and the pans have started to actually burn and turn brown when I use them. I wouldn’t recommend this set

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark

We apologize for any inconvenience caused. Thank you for your following the instructions. We have more tips for you to keep the shining colors and superior nonstick performance. 1) Keep the cookware inside and outside completely clean and dry before cooking. 2) Never use hard objects on the nonstick surface. 3) Place a piece of paper towel or cookware protector between each piece when storing. 4) Be cautious when placing the pans on and off any location. 5) It is crucial to prevent open flames from reaching the walls of the cookware. However, A deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

May 8, 2024
Betsy
1 out of 5 stars review

Garbage

I bought this set about 6 months ago and I have to say it is garbage! The lids and rims of the pots have chipped and peeled off. I followed all the instructions on how to care and cook in them and still they did not last. I have never had to replace my set so soon. Do not recommend.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry to hear about your experience and thank you for following all the instructions. We would like to emphasize that please avoid sudden temperature change (thermal shock) on the cookware surface. Besides, carefully move the pots and lids on and off any places. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Aug 22, 2024
PD
2 out of 5 stars review

Not lasting

I was so excited about these pans. Was stoked they said dishwasher safe. I fully understand that hand washing makes a difference for the life of kitchen ware, but I did not see the part where it said BUT HAND WASHING RECOMMENDED. Had I seen that, I would not have bought these. I bought in November and starting using it after the new year. Now, after a few months in, the small pans sticks terribly when trying to make scrambled eggs, the finish is coming off on both the outside and inside, and the gold color is gone. It now looks like a dull silver. I had the hopes I would have this set for years. For the cost, especially. I wish I had just kept my stainless set. This has turned into a waste. I will have to replace within the next year or so most likely.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry for your experience, PD. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are some other tips to help with the performance: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 4) Be careful when moving the pots, pans and lids.

Apr 25, 2024
Holland1960
2 out of 5 stars review

Disappointed

I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Dec 20, 2023
Trudy
5 out of 5 stars review

Verified Purchase

Better than Calphalon

I Love these!!! I own two sets.

Helpful?126TMDE7O1CX13600418303
Dec 11, 2025
Connie D
5 out of 5 stars review

Verified Purchase

Highly recommend

Used them for my Thanksgiving feast & made everything GREAT! Nothing stuck & was so easy to clean even with all that cooking.

Helpful?126TMDE7O1CX13600418303
Dec 17, 2023
Poor quality
1 out of 5 stars review

Poor quality after time

I purchased these pans last year and at first they were great. Each of the fry pans are trashed and the non stick coating is gone. I have taken care of these pans. I contacted customer support and they cannot help me because I am no longer a member.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry to hear about your experience. To restore the performance of the non-stick surface, we suggest using a deep cleaning method. This involves soaking the cookware in hot, soapy water overnight and then thoroughly washing the surface the next morning. If you are still unhappy, please know you can exchange or return them as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 24, 2023
Tman
3 out of 5 stars review

Verified Purchase

Shipping damage! Arrived with many paint scuffs.

Poor shipping. Cool great.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry to learn about your poor shipping experience, Tman. Please know you can exchange or return the set for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 for assistance obtaining replacements for any damaged pieces.

Jan 24, 2023
UPS guy
4 out of 5 stars review

Verified Purchase

Looks nice.

It looks nice and a great price. The non-stick surface works perfectly.

Helpful?126TMDE7O1CX13600418303