Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Hi RD,Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Good afternoon,<br /><br />I sincerely apologize for the inconvenience and frustration caused by our garbage can. We would like to make things right for you. Please visit our website at https://ninestarsusa.com/ and fill out a claim so we can either send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Hi Ben,<br /><br />Thank you for your feedback as it helps us improve our service. I will be sure to forward this information to our product and development team and see if there&#39;s any way we can improve the material. Thank you and have a wonderful day!

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Thank you for bringing this concern to our attention. We are sorry to hear that your unit arrived damaged. In order to obtain an exchange or return, please contact the retailer where the item was purchased from. We understand you received an orange paper, but that is more for troubleshooting or issues with your lid. We apologize for any inconvenience this may have caused you. Thank you and have a wonderful day!

Dear Priscilla, Thank you for your review! We are excited that you are happy with this trash can! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service