Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for

Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.

Back to item details

4.4 out of 5 stars

stars809 ratings369 reviews

Write a review

Member photos

+5 images

Sort by |

Showing 261-270 of 369 reviews

Oct 13, 2022

YML

5 out of 5 stars review

Verified Purchase

Sensor trash can

Good quality and size

Helpful?

reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jan 9, 2025

Kendra

1 out of 5 stars review

Lid doesn't work

I purchased this trash can in July, when I moved into my new apartment. It worked perfectly for the first six months then as I was changing the bag to discard the trash, the lid stopped working. Sounds like the motor is spinning but the lid doesn't open with it. Tried to reach out to the company, but nothing. Tried to change the batteries and that didn't work. Poor purchase

Helpful?

reply from Nine Stars

Hi Kendra, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Aug 6, 2020

Lena D

5 out of 5 stars review

Verified Purchase

With germs during the Covid 19 its hands free .

HANDS & FOOT FREE

Helpful?

reply from Nine Stars

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

May 17, 2024

5 out of 5 stars review

Verified Purchase

Trash Can

Great trash can

Helpful?

reply from Nine Stars

Hi RD,Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Jul 1, 2024

Ben

1 out of 5 stars review

Verified Purchase

Scratches easily

Helpful?

reply from Nine Stars

Hi Ben, Thank you for your feedback as it helps us improve our service. I will be sure to forward this information to our product and development team and see if there's any way we can improve the material. Thank you and have a wonderful day!

May 1, 2024

TravelingMom

2 out of 5 stars review

Great until it wasn't!

In the beginning, it worked great. We use the adapter since the batteries needed to be changed so often. Within a few months, the lid would not fit correctly. We still made it work. Now, the lid sometimes will not open and other times, it will not close. This is our second sensor trash can and after a few years, we are having to replace it. Very disappointed.

Helpful?

reply from Nine Stars

Good afternoon, I sincerely apologize for the inconvenience and frustration caused by our garbage can. We would like to make things right for you. Please visit our website at https://ninestarsusa.com/ and fill out a claim so we can either send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Oct 7, 2024

Jenn

1 out of 5 stars review

Don't waste your $$$$

I loved this when I first got it, but now, after just a couple months, the lid on the kitchen one has stopped working. Would not recommend.

Helpful?

reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Aug 17, 2020

Anonymous

4 out of 5 stars review

Verified Purchase

Nice set of trash cans

Nice set but there is no inner can provided. In case of leakage a can inside will be easier to clean. Overall it’s good.

Helpful?

reply from Nine Stars

Hello,   Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Jun 28, 2025

1 out of 5 stars review

DO NOT BUY IT!

this trash can doesn't work right, when I wanted to open it doesn't but when I just only walk past, it's constantly open. super annoying just not happy about it

Helpful?

reply from Nine Stars

Thanks for your feedback—we’re sorry the experience has been frustrating. It sounds like the sensor may need adjustment or there could be a technical issue. Please email us at info@ninestarsusa.com so we can help troubleshoot or offer a solution. We’re committed to combining hygiene with smart technology, and we’d like to make this right for you.

Jul 10, 2024

Dianne

4 out of 5 stars review

Verified Purchase

Needs some understanding of technology

Great product!

Helpful?

reply from Nine Stars

Dear Dianne, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com. -Nine Stars Customer Service