I was not expecting a medium firm to be so stiff. There isn't enough padding in the top to support the pressure points. I am having to order a mattress topper to try to compensate.

I personally love this bed. My husband says it’s a little soft but he does like it. He may have enjoyed a harder mattress but I love it. It’s quite amazing how it formed up when we took it out of the box.

I absolutely love this mattress! At first, I thought it was too firm, but I soon realized that it was the perfect firmness for my body type (heavy person). Definitely a purchase I stand behind.

This mattress is wonderful! It has helped me and my husband sleep so much better- no more waking up hot in the middle of the night, comfortable for all sleep positions, and barely moves when the other person gets up.

My GhostBed flex is so comfortable, no more back pain when I wake up and it’s also nice not to feel my husband tossing and turning throughout the night

We are very pleased with the firmness of our mattress even though it was a mattress in a box. The Ghost Bed hybrid is perfect for us because we are side sleepers. Only downside is the edges are not as firm as our previous mattress.

Absolutely the most comfortable bed I’ve ever slept on! I originally bought it for my husband that has a herniated disc but my minor back pain has lessened also!! We love it!

It takes a little to get accustomed to a new bed, so far we are very pleased with our choice of the Ghostbed Flex, we are going to look into the Ghostbed mattress cover for this bed.

Too soft, I would not put it in the medium range but more of a soft or plush. Initiated return and it was picked up quickly for donation but the refund department is not so speedy.

Got the flex as its a mix of foam and coil its super comfortable and has just the right amount of firmness and bounce really good investment of money on this bed