Too soft, I would not put it in the medium range but more of a soft or plush. Initiated return and it was picked up quickly for donation but the refund department is not so speedy.

This is a fabulous bed. We ordered beds from Helix and it was too hard for me. My flex Hybrid mattress is perfect. I am able to sleep on my sides for the first in years. I highly recommend this mattress!

I really like my flex hybrid. It helped my back problems a lot. I didn’t give 5 stars because none of my fitted sheets will stay on the mattress. I’ve never had this problem before my ghostbed. All sheets come off the corners.

It takes a little to get accustomed to a new bed, so far we are very pleased with our choice of the Ghostbed Flex, we are going to look into the Ghostbed mattress cover for this bed.

Slept well for about a week. Then back pain started with no position to find relief. The bed seems to be a little too soft. So standing, no pain. Sleeping, restless and painful. Do you Have a more firm bed, I need help.

I love this bed. We wanted a firm mattress and the cooling feature is a bonus! It gets hot in Las Vegas in the summer so this is great and works well.

This is my second ghost bed flex hybrid and I absolutely love it!! It is Incredibly comfortable! Best mattress I have ever slept on! It was also shipped to me within a week and is very easy to setup. I would definitely recommend buying a ghostbed.

The first couple of nights I slept on the Ghostbed Flex, I woke up with a sore back and was not sure if I would like it or not. Since then, I have not had a morning backache or neckache. This is the best mattress I've ever has.

We've had our GhostBed Flex for 2 weeks, and we are extremely happy with our purchase, we had issues with sore hips, shoulders, and it's all gone with this mattress. We are extremely happy!!

We are very pleased with the firmness of our mattress even though it was a mattress in a box. The Ghost Bed hybrid is perfect for us because we are side sleepers. Only downside is the edges are not as firm as our previous mattress.