Had this mattress for 5 years and it lost its shape creating a dip in the mattress. This caused a loss of back support causing lower back issues. When reached out to Tempur-pedic, while they acknowledged the mattress lost its shape and the dip is clear, they won't resolve the issue because there is a small speck of stain all the way on the other side of the mattress. It seemed ridiculous at first but quickly realized, these excuses are common if the company itself has no confidence in its product. I would not recommend this product and the cost absolutely not worth it.

We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

after having a Open Heart Surgery. I need it a new mattress and after looking at all the brands of mattress for about two weeks everyone recommended the TEMPUR-Pro Adapt Medium Hybrid and also got the Prosmart Base and it was probably the worst decision I have made over price poor quality and it gets very hot when you sleep and uncomfortable not like when is at the showroom. The bed Frame is low quality and lousy speakers with poor sound.

The mattress is pretty comfortable once you're in the position you want to be when sleeping but getting there and or getting up is hard due to the lack of support from the springs I assume??? I'm only 170 pounds and my wife is about 145. Would absolutely rethink this decision.

In Marguerite Yourcenar's Memoirs of Hadrian, sleep is portrayed as a daily, existential “encounter with the void,” where the emperor dives into an “ever-changing ocean” and meets the dead and the past. It serves as a “solitary plunge” into nothingness, highlighting the fragility of existence. We cease to be ourselves and become spectators of our dream images. The Tempur-Pedic mattress transports me to those spaces of complete sleep, rest, and the encounter with nothingness that we humans enjoy every night.

Was afraid when I bought material would degrade over time. I bought because I was assured it would be covered by warranty if that was case. Now 5 ish years later, mattress material is permanently degraded and unusable. Company won't honor warranty because I have a stain on mattress (it's been in use).

I tried many different kinds of mattresses in the store and nothing came close to the comfort of the tempurpedic mattress. I bounced between different types and just couldn't find anything better. It's a life changer for sure. My back and side are not painful any more

I like our new mattress. We are still getting used to it but it does seem to help our joints. I'm a little disappointed though because the mattress bounces every time husband moves. He has restless legs and we thought this mattress might help with motion. Sadly, it does not.

This is my second, after using a Cloud for 15 years. These mattresses literally changed my life. I highly recommend.

Excellent, also would like to give a shoutout to John and Tony for there excellent and quick setup and delivery