Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.

I have had memory foam in the past so I assumed that the #1 brand would be even better. It is actually worse, I don't get how it could be so bad as it feels great at the store and when you lay down but overnight it puts pressures in all the wrong places and you wake up with massive pain. 3 people in our household and we all (and i sleep on anything) woke up in pain after using it for the requested month. Do not get it!

[This review was collected as part of a promotion.] I've had my TEMPUR-ProAdapt Medium Hybrid King Mattress for about two weeks now. I also got the Ergo Extend Adjustable Bass. I am very satisfied with my purchase. I finally get a good nights sleep. I also suffer from acid reflux and often wake up during the middle of the night with it. That hasn't happened since I got my new bed. Having the adjustable base has really made a difference. I was worried that the mattress would sleep warm due to the foam, but that hasn't been an issue. The only negative thing I'd have to say is in regards to the base. Not a big issue but the included USB Ports are located underneath the base and aren't super easy to get to. I've seen other bases where they are on the side and that would make more sense to me. Overall I'm very happy. Yes the bed/base is expensive but in my opinion well worth the money. I'm wishing I would have bought it sooner!

Absolutely hated it the first few days... I would have taken it back if the store wouldn't have made me wait 21 days for a return. Now I know why. It sounds crazy... But all of a sudden my back feels great and I'm sleeping through the night. It's wonderful! Let yourself adjust it. Give it a chance.

We fell in love with this mattress in the store. When ours was delivered to us it was so stiff. When my husband gets in bed I roll to the middle. I've had Tempur-pedic before and absolutely loved it but this one is not as good. We've had it for two months hoping it would break in but not much improvement.

[This review was collected as part of a promotion.] I own the Pro Breeze mattress and it is the best! I get hot when i sleep but on Pro Breeze it feels so much better. It also adds just a little firmness over the the regu;ar medium. This is a replacement mattress for a cloud supreme that had failed. The company stands by its products! Love the productand the company.

I have been sleeping on this mattress for 3 weeks. It feels OK when I initially get into bed. But, I wake up after about 5 hours with pain in my hip & lower leg. Sometimes I also have lower back pain. I usually have to get up & go elsewhere to sleep for another 3 hours. I previously had an Adapt medium mattress for nearly 3 months. It was too soft, made turning in bed difficult & usually caused lower back discomfort. I would sink down into the mattress. I returned it & got the Pro-Adapt firm mattress. It is too firm & does not relieve pressure on my joints as I had hoped. I chose a mattress of foam & without inner spring coils, expecting a more comfortable bed. So far, it has been a big disappointment, especially after I paid so much money for it. I hope that it will become more comfortable with a little more time.

We have owned a TempurPedic mattress for many years, our old queen size was still as good as new, we put it in our guest room. My wife needed a firm mattress due to back and hip pain. The Tempur- ProAdapt Firm mattress was just the ticket. We have slept on it for 45 days and she has been pain free ever since. It takes at least 30 days to get broken in, at first it was too firm for me but now I am very comfortable sleeping on it.

I was waking up every day with serious back pain. I would have to lean over the bed and slowly get up to a standing position before starting my day. Throughout the day my lower back would hurt so much. After one night sleep in my tempurpedic adjustable bed I got up right out of bed and throughout the day my back was feeling good. I can walk around all day without back pain. It has been 2 full weeks, and I tell everyone to get this bed. It is AMAZING!!! I wake up every day energized, not tired, and definitely no back pain. It is truly the best purchase I have ever made. I love my bed!!!!

The firmness of the ProAdapt is taking some getting used to, but it is getting much better. My husband is sleeping better than he has in years. He has back issues and has not been able to stay in bed all night, but that has changed with this Tempur-Pedic mattress. Highly recommend it!